Senior Property Manager

Bozzuto • Miami, FL

7h • Onsite

About The Position

At Bozzuto, every team member shares a deep commitment to doing good for those around us, designing, building, managing and maintaining one-of-a-kind residences. The company fosters a welcoming, inclusive workplace where teamwork thrives, guided by core values of concern, creativity, passion and the pursuit of perfection. As a Senior Property Manager/General Manager (GM), the role involves leading by example, inspiring the team to achieve occupancy and retention goals, managing financial performance, coaching team members, and delivering financial and operational reports to clients and ownership groups. The position also focuses on cultivating strong relationships with all constituents, understanding the competitive marketplace, implementing marketing strategies, ensuring guest satisfaction, and supporting team member professional growth and development.

Requirements

• 4 year college degree or equivalent relevant experience
• 5+ years of experience in the property management, hospitality or retail industries
• A track record of success building, developing and retaining high-performing teams
• A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
• Experience managing a budget and/or P&L
• Proficiency with industry software (YARDI), apps and computer programs
• Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• A real estate license (or willingness to obtain within 90 days of hire) where applicable

Responsibilities

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Managing the financial performance of the property in accordance with the established budget
• Effectively coaching all team members to understand how they contribute to the big picture
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
• Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Supporting participation in training and educational opportunities
• Building a motivating environment that encourages your team to give their very best
• Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
• Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
• Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
• Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
• Playing an active role in making certain the community is impeccable
• Assisting team members—no job is “below your pay grade”

Benefits

• Competitive compensation
• Health & wellness benefits (coverage for medical, dental, and vision, including access to the best doctors at an affordable price)
• Paid leave (20 days of paid time off plus holidays)
• Retirement planning (401k program with a company match)
• Tuition reimbursement
• Many other programs to support career development and growth
• A diverse range of employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees