Senior Property Manager-Park Place and Paramount

Bernstein Management Corporation•Washington, DC

3d•$100,000 - $108,000•Onsite

About The Position

Bernstein Management Corporation (BMC) is seeking a Senior Property Manager to oversee two Northwest DC communities, Park Place and Paramount. This role is responsible for approximately 200 units spanning affordable, ADU, and market-rate housing with commercial components. The Senior Property Manager will operate with significant autonomy, owning all aspects of property performance, including financial results, budgeting, occupancy, expense control, capital planning, team development, and resident relations. This position requires a seasoned, hands-on leader with a proven track record in managing complex residential and mixed-use assets, navigating regulatory environments, partnering with tenant associations, and making sound business decisions to improve efficiency and maximize Net Operating Income (NOI). The ideal candidate will have experience building high-performing teams, managing through change, and balancing strategic priorities with daily operational demands. As a key partner to senior leadership, this role will identify opportunities, mitigate risks, and drive cost-effective solutions to support the portfolio's long-term success.

Requirements

At least five years of residential property management experience, including responsibility for financial performance, team leadership, and day-to-day operations
At least three years of experience leading and developing on-site teams
Experience managing complex, older, rent-controlled, rent-stabilized, or otherwise highly regulated residential assets strongly preferred
High school diploma or equivalent
Strong understanding of residential property operations, financial management, and team leadership
Ability to manage complex resident situations with professionalism, sound judgment, and consistency
Strong analytical, problem-solving, and decision-making skills
Ability to interpret financial reports, explain variances, and develop action plans
Excellent written and verbal communication skills, including the ability to communicate effectively with residents, team members, leadership, vendors, and ownership
Strong organizational skills and ability to prioritize across multiple competing demands
Ability to work effectively in a fast-paced, high-demand environment
Proficiency in Microsoft Office and property management systems
Excellent attendance is required to perform the essential functions of this position

Nice To Haves

Experience with Yardi, RentCafe, or similar property management platforms
Experience managing multifamily assets in Washington, DC or in similarly regulated jurisdictions
Experience preparing ownership or investor-facing operational and financial updates

Responsibilities

Lead, develop, and hold accountable a high-performing on-site team across both properties, setting clear expectations for resident service, leasing execution, compliance, and operational follow-through.
Recruit, coach, and retain service-oriented property management professionals while fostering a collaborative, solutions-driven culture in challenging operating environments.
Drive property performance by identifying opportunities to increase revenue, control expenses, reduce avoidable loss, and improve overall net operating income within the constraints of a regulated housing environment.
Review financial performance regularly, explain variances to budget, and implement corrective action plans to address operational or financial underperformance.
Ensure implementation of company policies, risk management practices, and operational procedures while maintaining consistent compliance across both assets.
Promote BMC's core values through visible leadership, sound decision-making, and consistent execution.
Partner with leasing and revenue management teams to support occupancy, retention, and pricing strategies appropriate for each property's condition, resident profile, and regulatory environment.
Review leasing performance, notice trends, make-ready timelines, and renewal activity on a regular basis to reduce vacancy loss and turnover costs.
Help shape and execute resident retention, renewal, and marketing strategies that balance revenue objectives with service delivery and asset realities.
Maintain strong knowledge of local market conditions, competitive properties, and neighborhood dynamics to inform leasing recommendations and property positioning.
Oversee third-party contractors and vendors performing work at the properties, ensuring quality, timeliness, safety, and cost-effectiveness.
Obtain and evaluate proposals, perform bid comparisons when needed, and make recommendations that support both short-term operational needs and long-term asset preservation.
Coordinate vendor work in occupied buildings with attention to resident communication, access logistics, and service continuity.
Approve invoices accurately and monitor vendor spending against budget expectations.
Manage resident concerns, escalations, and after-hours issues in a timely, professional, and solutions-oriented manner.
Handle complex resident situations with sound judgment, consistent documentation, and appropriate coordination with leadership and internal partners.
Prepare and review resident communications, notices, and correspondence to ensure they are accurate, clear, and aligned with company standards and applicable requirements.
Promote resident retention by building trust, maintaining visibility, and driving a high standard of customer service across both communities.
Oversee routine and periodic inspections of building systems, common areas, vacant units, and life-safety conditions to support risk management, resident satisfaction, and asset preservation.
Identify operational deficiencies and deferred maintenance priorities and partner with maintenance and leadership teams to develop practical action plans.
Recommend, plan, and help execute capital improvements in occupied residential settings, with attention to budgeting, scheduling, resident communication, and project follow-through.
Maintain a strong working knowledge of DC rent control and other applicable housing regulations, and ensure operational practices, notices, and resident interactions are carried out in accordance with requirements.
Partner with internal teams to support compliance with licensing, inspections, risk management, and documentation standards.
Prepare clear updates, recommendations, and supporting analysis for senior leadership and ownership regarding property performance, operating risks, resident issues, and capital priorities.
Serve as a dependable escalation point for issues requiring balanced judgment, discretion, and cross-functional coordination.