Senior Property Manager, Multifamily (Multi-Site)

Cushman & Wakefield•Atlanta, GA

6d•Hybrid

About The Position

The Senior Multifamily Property Manager oversees an assigned portfolio and/or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. The Senior Multifamily Property Manager will have some direct property oversight in addition to assisting other Property Managers in the portfolio.

Requirements

Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings
Must be detail-oriented and able to focus with frequent interruptions
Experience in supervisory role and managing staff
Experience in writing and maintaining budgets
Maintains confidence and protects operations of business by keep information confidential
Must be detail oriented and able to focus with frequent interruptions
Proficient in Yardi property management software or other similar property management software
Oversee entire staff within assigned portfolio
High School Diploma, GED, Trade, Technical, or Vocational school required
Bachelor’s Degree preferred
Real Estate License required, per state law
5+ years of on-site Multifamily Property Management experience required
1+ years of multi-site Multifamily Property Manager experience required
1+ years of Single Family Rental (SFR) and Build To Rent (BTR) experience required.

Responsibilities

Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Instilling, maintaining, and modeling the mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Maintain positive relations with all community vendors.
Coordinate special projects as requested by supervisor.
Perform any other related duties as required or assigned.