Senior Property Claims Examiner - Remote - Little Rock, Arkansas, United States

SCM Services d’assurances • Little Rock, AR

18d • Remote

About The Position

ClaimsPro LP - International Programs Group (IPG) is seeking a Senior Property Claims Examiner to work remotely. IPG operates as a Third Party Administrator in the contiguous 48 states, Hawaii, and Puerto Rico, handling various claims including auto physical damage and motor truck cargo. Reporting to a Claims Supervisor, the Sr Claims Examiner will investigate and settle property and first-party claims, as well as third-party claims. The role emphasizes strong communication and customer service, while adhering to state-specific guidelines. Nationwide knowledge is considered a plus.

Requirements

• 3-5 years experience with Property Claims required
• High School Diploma or Equivalent required
• Proficient in Microsoft Office
• Able to be licensed in states, countries where necessary
• Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.
• Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.
• Ability to plan and exercise conscious control over the amount of time spent on specific activities.
• Strong Communicator (verbal and written)
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company
• All prospective employees must pass a background check
• Only US residents will be considered

Nice To Haves

• Bachelor’s degree is preferred
• Experience with Lloyd’s of London is considered an asset
• Preferred experience in Open Office
• AIC designation preferred

Responsibilities

• Initiate the investigation of new claims
• Evaluate coverage and make appropriate policy decisions
• Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate.
• Manage and oversee the work of outside adjusters, appraisers and experts.
• Develop basic understanding of liability and coverage principles.
• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.
• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.
• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.
• Maintain state license by completing continuing education coursework and/or work towards a claims designation.
• Handle small claim suits as needed.
• Other duties as assigned by the claims supervisor

Benefits

• Compensation will be based on experience and knowledge.
• Accommodation is available on request for candidates throughout the recruitment and assessment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED