Senior Property Administrator

Co-operative Housing Federation BC • Vancouver, BC

26d • $68,000 - $75,000 • Onsite

About The Position

The Senior Property Administrator provides portfolio-level administrative and operational leadership across a diverse housing portfolio. This role is responsible for strengthening operational consistency, compliance management, governance coordination, and resident service delivery by independently managing key administrative processes that support Property Managers and Building Managers.

The position is designed to increase portfolio efficiency, improve responsiveness to residents and boards, and release Property Manager capacity for higher-level oversight and strategic portfolio growth.

This is a senior-level administrative role with portfolio-wide accountability and a defined development pathway toward Building Manager or Junior Property Manager roles, subject to performance and organizational needs.

Requirements

• Minimum 3–5 years of progressive administrative experience, preferably within property management, housing, or community-based environments
• Demonstrated ability to manage competing priorities across multiple sites with strong organization and attention to detail
• Proven capacity to communicate professionally and effectively with residents, boards, contractors, and internal stakeholders, including navigating sensitive or complex situations
• Strong written and verbal communication skills in English
• High level of judgment, discretion, integrity, and professionalism, with the ability to maintain confidentiality
• Proficiency with Microsoft Office and property management systems; experience with Yardi or similar platforms is preferred

Nice To Haves

• Knowledge of co-operative housing and governance principles is considered an asset

Responsibilities

• Maintains primary accountability for compliance trackers, reporting requirements, and key administrative deadlines
• Establishes and maintains organized digital and physical records for assigned properties
• Tracks lease documentation, renewals, annual income verification cycles, and regulatory compliance timelines
• Prepares and maintains standardized forms, trackers, and filing systems across the portfolio
• Coordinates move-in and move-out administrative processes and required documentation
• Prepares internal reports and documentation required by leadership, funders, or oversight bodies
• Serves as a central point of contact for general resident inquiries, triaging issues appropriately
• Drafts and distributes resident notices and communications in alignment with organizational standards
• Maintains communication logs and ensures timely follow-up and resolution
• Coordinates inspections, access requests, and scheduling in collaboration with Building Managers
• Supports housing charge tracking and coordination of follow-up activities
• Tracks invoices, codes documentation, and ensures required backup is collected and filed
• Coordinates vacancy postings and application intake processes
• Prepares leasing documentation packages for review and approval
• Finalizes delegated administrative components of leasing packages in accordance with established authority
• Coordinates contractor access across sites in collaboration with Building Managers
• Tracks inventory and supports small procurement processes
• Provides administrative coverage and continuity during staff absences
• Supports the implementation and consistent application of standardized operational procedures across the portfolio
• Acts as the first point of contact for governance coordination across assigned housing co-operatives
• Prepares board packages, AGM materials, and meeting documentation
• Coordinates meeting logistics and maintains governance-related records
• Tracks follow-up actions and commitments arising from board and committee meetings
• Provides structured administrative support to Building Managers related to governance and board operations

Benefits

• Mission-driven work supporting inclusive, community-based housing
• Opportunities to engage with the co-operative housing sector, including conferences and federation events
• Regular team and organizational events
• Comprehensive extended health benefits
• Wellness days in addition to annual vacation
• RRSP matching program
• Paid time off between Christmas and New Year’s

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees