Senior Proofreader (M-F, 9am-6pm)

RR Donnelley•Wheeling, WV

2d•Onsite

About The Position

Williams Lea by RRD is a global business support services company with over 200 years of experience. They specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies, particularly in the legal, financial, and professional services industries. They are a people-powered organization with thousands of employees globally, focused on helping clients operate more efficiently and effectively.

Requirements

High school diploma or equivalent required.
Minimum 3 years’ experience preferably in a legal, banking or large corporate environment.
Strong in grammar and composition rules required for editing and proofreading.
Ability to work in a fast-paced, team environment, working both independently and collaboratively.
Ability to prioritize work, balance projects and meet deadlines in a timely manner.
Strong attention to detail with good organizational skills and emphasis on accuracy and quality.
Ability to handle sensitive and/or confidential documents and information.
Ability to make independent decisions that conform to business needs and policy.
Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level.
Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate deadlines and pressure.
Must be self-motivated with positive can-do attitude.
Proven customer service skills are required to create, maintain and enhance customer relationships.
Must be able to interact effectively with multi-functional and diverse backgrounds.

Nice To Haves

Higher level education preferred or equivalent work experience.
English, journalism, proofreading experience preferred.
Advanced knowledge of MS Word, Excel, and PowerPoint desired.
Knowledge of a legal timekeeping or job tracking system is preferred.

Responsibilities

Review legal documents for grammar and verbiage corrections.
Perform work in proofreading according to established policies and procedures.
Identify and correct spelling, grammar, and verbiage errors in complex legal documents.
Check corrected proofs of legal documents against mark-up for comparison and quality assurance.
Detect formatting and compositional errors in documents, work independently or with appropriate colleagues to correct, as required.
Oversee proofreading assignments, coordinates workflow or intake of proofreading assignments within team.
Troubleshoot more complex requests, along with software or hardware problems.
Utilize appropriate logs and/or tracking software for all assigned work.
Meet contracted deadlines for accepting, completing, and delivering all work.
Communicate with peers, supervisor or client on job or deadline issues.
Help foster a proactive environment of continuous service enhancement and relationship building with the client.
Handle sensitive and/or confidential documents and information.
Perform Quality Assurance on work of others.
Train more junior staff members.
Assist Document Services or peer teams with document production and preparation, as needed.
Complete other tasks and assignments as assigned by management.
Interact with clients in person, over the phone or electronically.
Adhere to Williams Lea policies in addition to client site policies.
Use equipment and supplies in a cost-efficient manner.