Senior Project Support Specialist - NASA OCIO

ASRC Federal • Greenbelt, MD

1d • Onsite

About The Position

Provide high-level Information Technology project support to NASA’s HQ/GSFC Office of the Chief Information Officer (OCIO) for a fast-evolving IT organization located at NASA Goddard Space Flight Center (GSFC). The selected candidate will contribute to mission-critical portfolio management efforts and executive support. This individual must bring a strong understanding of IT services, organizational dynamics, and business alignment, paired with excellent coordination and stakeholder engagement skills. The ideal candidate thrives in a complex technical environment that also includes critical non-technical personnel.

Requirements

• Experience in IT information offices, program management, or strategic support within a large technical or government organization.
• Strong understanding of IT services, governance, and enterprise-level service delivery.
• Experience developing, tracking, and reviewing IT documentation and configuration management controls.
• Ability to communicate clearly and effectively to both technical and non-technical audiences, including senior officials.
• Experience supporting executive-level stakeholders with planning and reporting.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and Teams.
• Must have excellent oral, written, and interpersonal communication skills.
• Able to work respectfully with all levels.
• Must have the ability to balance multiple priorities and respond / produce quality, accurate work efficiently with short deadline actions in a fast-paced environment.
• Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC.
• Extensive background investigation will be performed as a requirement of the job.

Responsibilities

• Deliver and coordinate high-impact projects and OCIO-wide initiatives, from concept to execution.
• Provide comprehensive business and operational support to sustain efficient OCIO and organizational workflows.
• Assist in reviewing information technology services for deficiencies and recommending necessary changes to senior leaders.
• Create, update, and manage core OCIO documentation—including reports, presentations, procedures, service catalogs, and other critical reference materials—to ensure clarity, consistency, and organizational alignment.
• Ensure configuration control and availability on databases and shared repositories to ensure accessibility and version control of organizational content.
• Coordinate cross teams to standardize OCIO products and ensure all deliverables align with established branding and organizational guidelines.
• Review, evaluate, and report to senior leaders on information technology objectives, goals, and accomplishments to ensure continued alignment with the broader business needs of the organization.
• Additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior