About The Position

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking a highly motivated Senior Project Support Specialist to support the Earth Science Division (ESD) within NASA's Science Mission Directorate (SMD) at NASA Headquarters. The Project Support Specialist provides expert-level executive, project, program, and operational support to different Elements within the Earth Science Division. This position serves as a trusted business partner to Earth Science Division leadership by coordinating executive operations, organizational priorities, strategic communications, travel management, program administration, and mission support activities.

Requirements

  • Demonstrated experience supporting executive leadership within a complex Federal organization.
  • Strong organizational, analytical, and project coordination skills.
  • Outstanding written and verbal communication skills.
  • Ability to independently manage multiple priorities while meeting competing deadlines.
  • Demonstrated experience supporting executive-level meetings, workshops, conferences, and organizational events.
  • Experience coordinating domestic and international Federal travel.
  • Strong attention to detail with the ability to prepare, review, and edit executive-level documentation.
  • Demonstrated initiative with the ability to anticipate organizational needs and solve problems independently.
  • Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, Word, PowerPoint, SharePoint, and Adobe Acrobat.
  • Ability to exercise sound judgment while handling confidential, sensitive, and pre-decisional information.
  • Individual must meet government NAC and citizenship requirements for access to NASA GSFC.
  • Extensive background investigation will be performed as a requirement of the job.

Nice To Haves

  • Experience with NASA systems such as CGE, PAM, NCTS, HATS, EVAMS, NAMS, STRIVES, SATERN, and related enterprise applications is preferred.

Responsibilities

  • Coordinate domestic and international travel utilizing Concur Government Edition (CGE), including invitational, sponsored, intern, and foreign travel in accordance with Federal travel regulations.
  • Prepare travel authorizations, vouchers, travel estimates, and supporting documentation while monitoring travel activities and maintaining accurate travel records.
  • Independently manage complex calendars, scheduling priorities, and executive engagements for the Executive Leadership.
  • Coordinate visitor requests through EVAMS and NAMS, support foreign national visits, and serve as an escort when required.
  • Coordinate executive logistics, conference room reservations, audiovisual support, Webex, Microsoft Teams, and hybrid meeting support.
  • Coordinate program meetings, leadership meetings, science team meetings, workshops, community engagement activities, and organizational events.
  • Track action items, assignments, and organizational deliverables to ensure timely completion.
  • Maintain organizational calendars, distribution lists, and communication channels supporting Earth Action activities.
  • Manage executive speaking engagement requests and coordinate supporting logistics.
  • Draft, edit, proofread, and format executive correspondence, presentations, reports, briefing materials, and organizational communications.
  • Prepare and route documentation through NASA administrative systems, including PAM, NCTS, HATS, and related enterprise systems.
  • Organize and maintain SharePoint sites, records management systems, and electronic files while safeguarding Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII).
  • Maintain organizational databases, trackers, and reporting tools supporting program operations.
  • Build collaborative relationships with NASA Headquarters organizations, NASA Centers, contractors, academia, industry partners, and external stakeholders.
  • Evaluate existing business processes and recommend improvements that increase organizational efficiency.
  • Develop, update, and maintain Standard Operating Procedures (SOPs), process documentation, and organizational reference materials.
  • Support modernization initiatives, knowledge management efforts, and implementation of new administrative technologies.
  • Recommend innovative solutions that improve communication, workflow management, reporting capabilities, and overall customer service.
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