Senior Project Manager

Clair Global Corporation • Phoenix, AZ

1d

About The Position

The Senior Project Manager leads the planning, execution, and delivery of audiovisual (AV), lighting, and rigging projects and directly manages the client-facing Project Managers and Project Coordinators. The role ensures projects meet schedule, budget, contract, and client expectations. Approximately 70% of the position focuses on team leadership and portfolio management, with the remaining 30% involving hands-on project management based on company needs. The Senior Project Manager supports the mission of creating amazing experiences for customers and the team by building individual skills and shared ownership, accountability, and growth.

The role manages and develops the Project Management team, oversees the team’s project portfolio and delivery practices, and collaborates with department leaders and Operations Management to improve efficiency and client satisfaction. For assigned projects, the Senior Project Manager oversees client expectations, execution, financial tracking, procurement, scheduling, risk management, commissioning, and closeout.

Requirements

• 10 or more years of experience in project management, team leadership, jobsite management, or a combination of these.
• Bachelor’s degree, or an equivalent combination of education and experience.
• Strong understanding of construction processes; AV and lighting systems; control and networking; and live system environments and how they work together.
• Clear, professional written and spoken communication.
• Strong computer skills and ability to learn complex software.
• Proven negotiation skills.
• Ability to lead, teach, coach, and motivate a team to reach its goals.
• Ability to work effectively with people at all levels of the organization.
• Strong interpersonal and customer service skills.
• Strong organizational skills and ability to manage multiple priorities under tight deadlines.
• Ability to travel up to 30% to client and project sites, including overnight stays.
• Ability to climb ladders and stairs and move safely around active construction sites with obstacles and uneven ground.
• Ability to remain on job sites for extended periods, often standing or walking, with or without reasonable accommodation.

Nice To Haves

• Experience in AV, lighting, or live production integration.

Responsibilities

• Manage and develop Project Managers and Project Coordinators through coaching, mentorship, project direction, and workload balancing.
• Approve team time-off requests and project expenses; support team members with project challenges and lead escalations for major issues.
• Work with the Operations Manager on HR or disciplinary matters outside day-to-day operations.
• Collaborate with department leaders and the Operations Manager to improve efficiency, project delivery, and client satisfaction.
• Promote knowledge sharing on AV technologies, industry practices, and project delivery standards, and foster a culture of ownership, accountability, and growth.
• Review project scopes of work and contracts to identify gaps in design, estimating, operational capacity, and client expectations.
• Oversee project timelines and schedules across the PM team’s portfolio, coordinating resource demands, labor needs, and schedule changes with Operations Coordinators.
• Oversee work-in-progress reporting, over/under billings, and gross profit across the team’s projects to support revenue and cash flow forecasting.
• Identify process gaps and improve project delivery standards, documentation templates, team tools, and consistent use of operational workflows.
• Manage assigned projects from start through closeout, owning client expectations, execution, and financial tracking.
• Coordinate with design and engineering teams to ensure system specifications are feasible, maintainable, and client-focused.
• Coordinate with architects, engineers, general contractors, and clients on project requirements and technical specifications.
• Manage procurement timelines and initiate purchases of materials, equipment, and subcontractors according to project schedules.
• Prepare and manage project budgets, labor allocations, and material and equipment costs; build and maintain project schedules and resource plans.
• Approve and release purchases, invoices, and change orders in accordance with project budgets and contract terms.
• Initiate project invoices based on contract milestones and progress, including over/under billings.
• Anticipate and resolve risks involving schedules, scope, technical issues, resources, supply chains, and labor; develop contingency plans to limit effects on timelines and budgets.
• Oversee commissioning and testing to confirm systems meet contract specifications and client expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior