Senior Project Manager - Manufacturing

VIRA Insight•Lewisville, TX

About The Position

The Senior Project Manager is responsible for successfully executing assigned projects across customer accounts, from small-scale work to large, complex projects. The role leads a dedicated team of Project Managers, Project Service Coordinators, and Planners and oversees project execution from design definition, value engineering, and prototyping through manufacturing, delivery, installation, and ongoing customer service. The position ensures projects meet customer expectations and company standards of excellence. The Senior Project Manager coordinates project teams and stakeholders, manages timelines, budgets, margins, production, procurement, and project performance, and supports technical design and value engineering. The role also reinforces standard operating procedures and may travel regionally up to 25% of the time or as required. Varying work schedules may be required based on business needs.

Requirements

  • At least 5 years of experience in account or project management.
  • Extensive experience supporting customer initiatives and a proven record of achieving high customer satisfaction.
  • High-level technical expertise, including the ability to support and enhance new design and value-engineering efforts.
  • Demonstrated understanding of store fixture manufacturing processes.
  • Ability to manage for high-quality client experience and results by monitoring project processes and operations for time and resource efficiency, cost management, and process-improvement opportunities.
  • Self-directed and motivated, with the ability to work independently and effectively.
  • Excellent verbal and written communication skills.
  • Excellent presentation skills, including the ability to present solutions clearly and logically.
  • Demonstrated interpersonal, collaborative, and relationship-building skills.
  • Advanced proficiency in Excel, including creating and manipulating pivot tables and performing VLOOKUP functions.
  • Ability to travel regionally up to 25% of the time or as required.
  • A valid driver's license.
  • Ability to operate a computer keyboard and read a variety of materials.
  • Ability to sit, stand, walk, talk, and hear frequently; sit and stand for extended periods; and carry and lift materials weighing up to 25 pounds.

Nice To Haves

  • Bachelor’s degree in Business, Engineering, or a related field; an equivalent combination of education and experience will be considered.
  • Experience with Epicor ERP software.

Responsibilities

  • Manage, develop, coach, and motivate the project team to achieve project objectives.
  • Oversee team metrics and performance in alignment with company and departmental goals.
  • Coordinate and direct all project or program phases, including RFPs, order confirmations, sales orders, detailing, purchasing, production, delivery, and installation.
  • Obtain a complete definition for each project and clearly communicate customer expectations to the support team at the division.
  • Review strategic value-engineering opportunities with customers to identify mutually beneficial cost savings.
  • Ensure products are engineered to customer specifications.
  • Develop a project timeline for every project.
  • Coordinate with the Production Scheduler to develop project launch cycles, monitor progress, and develop corrective actions as needed.
  • Coordinate with Purchasing to ensure timely and on-budget material procurement.
  • Manage project margins using specialized tools to keep projects profitable and within budget.
  • Participate in prototype development and review.
  • Monitor production through physical review of work in process and review of labor and costing reports; help develop corrective actions as needed.
  • Provide shipping instructions, including verification of site off-load conditions where applicable.
  • Facilitate and assist with completion and review of customer inventory reports.
  • Facilitate outsourcing of production and services where applicable, based on production capacity.
  • Provide technical support to Sales and Estimating as required.
  • Visit manufacturing locations to review new products before primary manufacturing and shipments begin.
  • Reinforce standard operating procedures within the team to support compliance and consistent project execution and quality.
  • Perform other related duties as assigned.
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