Senior Project Manager

Mayo Clinic•Rochester, MN

5d•$107,452 - $150,425•Hybrid

About The Position

We are seeking an experienced Senior Project Manager specializing in Healthcare Revenue Cycle Management (RCM). This role, forms and leads complex, high-impact enterprise projects that span hospital billing systems, electronic health record (EHR) integrations, and process optimization while managing scope, tracking and aligning project milestones. The ideal candidate bridges the gap between hospital financial executives, clinical documentation teams, and IT professionals to safeguard cash flow and optimize financial operations. The Senior Project Manager (PM) works independently, assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from initiation through handoff to customer) that are major/complex/business critical. The Senior PM is responsible to lead project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards. The Senior PM will lead large projects that have site- or enterprise-level strategic importance. Project work has high to very high risk and risk interdependencies, multiple interrelationships, and may have major costs associated. Responsible for managing established budget. Leads and provides direction in the development and tracking of project budgets. Position requires strict adherence to budget management and guidelines of both the assigned department and the institution. Independently leads problem-solving and decision-making activities, within the scope of the project and change management process, taking reasonable and prudent actions to accomplish agreed upon project objectives. Leverages many years of experience to manage extensive projects and is highly competent in the implementation of project results. Uses advanced negotiations skills that are characterized by innovative thinking. The use and application of Agile methodologies is important to this role. Many of the items important to an Agile process are not unique to Agile. This individual may be responsible for monitoring scrum processes and scrum meetings. They may work to increase efficiency, motivate the team, and advocate for changes that will ensure quality and timeliness. Leading project teams may include the following not already specified above: Guiding teams on Agile practices and values to implement critical projects Assessing maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable Removing impediments and blockers or guiding the team to do so; escalating to management when appropriate Building a trusting and safe environment where problems can be raised and resolved Facilitating getting the work done without coercion, assigning, or dictating the work Facilitating discussion, decision making, and conflict resolution Supporting and educating the Product Owner, especially on creating the product backlog and ongoing backlog refinement. May have direct and indirect reports and be in a position to employ and guide the project staff in a goal-oriented way within projects. The Senior Project Manager leads and demonstrates project-focused culture at Mayo Clinic and also advises/provides mentorship to other staff regarding project management practices, methods, and standards. Performs additional job-related functions as detailed by immediate supervisor.

Requirements

Experienced Senior Project Manager specializing in Healthcare Revenue Cycle Management (RCM).
Experience managing complex, high-impact enterprise projects spanning hospital billing systems, EHR integrations, and process optimization.
Experience managing scope, tracking, and aligning project milestones.
Experience bridging the gap between hospital financial executives, clinical documentation teams, and IT professionals.
Experience planning, directing, coordinating, and delivering project activities through the entire project life cycle.
Experience leading project objectives and completion on time, on budget, and in conformance to project management methodologies and standards.
Experience leading large projects with site- or enterprise-level strategic importance.
Experience managing established budgets and leading/providing direction in the development and tracking of project budgets.
Experience with strict adherence to budget management and guidelines.
Experience independently leading problem-solving and decision-making activities.
Experience managing extensive projects and implementing project results.
Experience using advanced negotiation skills.
Experience with Agile methodologies.
Experience monitoring scrum processes and scrum meetings.
Experience working to increase efficiency, motivate teams, and advocate for changes.
Experience guiding teams on Agile practices and values.
Experience assessing team and organization maturity and coaching teams.
Experience removing impediments and blockers or guiding teams to do so.
Experience building a trusting and safe environment where problems can be raised and resolved.
Experience facilitating getting work done without coercion, assigning, or dictating work.
Experience facilitating discussion, decision making, and conflict resolution.
Experience supporting and educating the Product Owner, especially on creating the product backlog and ongoing backlog refinement.
Experience with direct and indirect reports, employing and guiding project staff.
Experience leading and demonstrating a project-focused culture.
Experience advising/providing mentorship to other staff regarding project management practices, methods, and standards.

Responsibilities

Forms and leads complex, high-impact enterprise projects that span hospital billing systems, electronic health record (EHR) integrations, and process optimization while managing scope, tracking and aligning project milestones.
Bridges the gap between hospital financial executives, clinical documentation teams, and IT professionals to safeguard cash flow and optimize financial operations.
Works independently, assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from initiation through handoff to customer) that are major/complex/business critical.
Leads project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards.
Leads large projects that have site- or enterprise-level strategic importance.
Manages established budget and leads and provides direction in the development and tracking of project budgets.
Adheres strictly to budget management and guidelines of both the assigned department and the institution.
Independently leads problem-solving and decision-making activities, within the scope of the project and change management process, taking reasonable and prudent actions to accomplish agreed upon project objectives.
Leverages many years of experience to manage extensive projects and is highly competent in the implementation of project results.
Uses advanced negotiations skills that are characterized by innovative thinking.
Monitors scrum processes and scrum meetings.
Works to increase efficiency, motivate the team, and advocate for changes that will ensure quality and timeliness.
Guides teams on Agile practices and values to implement critical projects.
Assesses maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable.
Removes impediments and blockers or guides the team to do so; escalating to management when appropriate.
Builds a trusting and safe environment where problems can be raised and resolved.
Facilitates getting the work done without coercion, assigning, or dictating the work.
Facilitates discussion, decision making, and conflict resolution.
Supports and educates the Product Owner, especially on creating the product backlog and ongoing backlog refinement.
May have direct and indirect reports and be in a position to employ and guide the project staff in a goal-oriented way within projects.
Leads and demonstrates project-focused culture at Mayo Clinic.
Advises/provides mentorship to other staff regarding project management practices, methods, and standards.
Performs additional job-related functions as detailed by immediate supervisor.