Senior Project Manager

Movemedical•San Diego, CA

15d•$120,000 - $160,000•Remote

About The Position

We at Movemedical make the world’s best software solution for medical device companies. We're hiring a Senior Project Manager to own delivery of our strategic enterprise implementation programs for our medical device customer organizations. You’ll join our Professional Services team, working closely with our VP of Professional Services and Chief Customer Officer, with ownership over how these programs get run from day one. We hire smart, tenacious people and give them the mentorship and opportunities they need to grow as team members and leaders. As a small company with big ambitions, we see and recognize the impact of every person on our team. We are team-oriented and want each other to be successful; we pull together to accomplish our goals. Glassdoor gives us a 4.2/5.0 and Inc. put us on its Best Places to Work Editor’s List in 2019.

Requirements

Experience as a project manager inside a medical device or clinical organization, running large ERP / supply-chain implementations (e.g., SAP), or leading enterprise-level SaaS implementations in the Life Sciences or Healthcare IT space. Industry exposure is valued, not required.
A track record of running complex, multi-stakeholder implementation programs end-to-end, with real scoping, timeline, and risk-tracking discipline
Demonstrated ability to adapt a PM process you know well to a faster-moving, less formal environment, rather than importing it wholesale
Comfortable holding a position and pushing back, whether with clients or with your own leadership, even under ambiguity or pressure
Strong written and verbal communication, with the judgment to know when to escalate a risk and when to handle it yourself
You're comfortable traveling up to approximately 25% of the time, as needed, to support client engagements

Nice To Haves

You’ve worked inside a medical device, clinical, or complex enterprise-implementation environment (SAP or similar) and speak that world fluently
You’d rather adapt your process to a fast-moving company than import a playbook wholesale from a more structured one
You hold your ground with clients and with your own leadership, and you’re comfortable acting before every detail is settled
You want real ownership of programs from day one, not a process someone else already built

Responsibilities

Own end-to-end delivery of assigned client implementation programs, from kickoff through go-live
Run and maintain program status reporting, timelines, and risk/issue tracking, communicating clearly with both client and internal stakeholders
Act as the primary point of contact for client program stakeholders, representing Movemedical with the rigor and professionalism expected by med device and clinical organizations
Coordinate cross-functionally with Professional Services, Support, and Product teams to keep implementations on track
Build enough fluency in client-side technical and operational context, including inventory, supply chain, and clinical workflows, to be seen as credible by client stakeholders
Escalate risks and blockers proactively and assertively, both internally and with clients, without waiting for permission
Contribute to maturing Movemedical’s overall PM process and standards over time