Senior Project Manager

Adelphi Group•Toronto, ON

49d•CA$85,000 - CA$95,000•Hybrid

About The Position

We are TRACK – a member of the RAPP family – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. At TRACK, our fearless super connectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group (OPMG), RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets. The TRACK team makes up 100 of those.

Requirements

Bachelor’s Degree or equivalent experience required.
4-7 years of experience in CRM and 360 campaign management at an advertising agency at a media, direct marketing or interactive advertising agency.
Experience in managing cross-discipline teams including strategy, creative and technology. (Technical background is a strong plus.)
Experience in multiplatform content extensions and original content production.
Working knowledge of email deployment, and campaign management systems such as Salesforce Marketing Cloud.
Working knowledge of print production/ execution process a plus.
Possess an established track record of successful accomplishment with clients / teams.
Proficient with Microsoft Office products, including MS Project and Teams
Experience with WorkFront, JIRA or related PM systems a plus.
Have strong organizational skills and be detailed-oriented / stickler for details.
Have strong written and communication skills.

Nice To Haves

Technical background is a strong plus.
Working knowledge of print production/ execution process a plus.
Experience with WorkFront, JIRA or related PM systems a plus.

Responsibilities

Keeps projects moving forward smoothly, develops project plans for new work, ensures that creative can be produced within specified timeframes, efficiently manages + communicates milestones throughout the project lifecycle, proactively mitigates risks and comfortable adapting to changes from inception to delivery of projects.
Manages account/project-related meetings including weekly account status meetings, internal reviews, etc. Issues and or ensure issuance of timely contract reports.
Tracks budget for projects, ensures deliverables can be produced within specified budgets, proactively identifies any risks and escalates needs to business / agency leads to be addressed.
Aligns the project team to the work to ensure resources are available and present at appropriate times throughout the project lifecycle.
Responsible for maintaining the required level of quality through every step of the delivery process.
Manages simultaneous projects within budgetary and schedule constraints.
Collaborates with disciplines across the agency to deliver the highest quality of work
Builds respectful, strong working relationships with internal team(s) from Business Leadership to execution resources on a project, as well as external partners and vendors.
Builds respectful, strong working relationships when applicable with client(s). Ensure understanding and adherence to agency process.
Optimizes production workflows and processes with a goal of constant improvement.
Proficient with programs such as the Office 360 suite: Visio, Excel, PPT and MS Project, and Teams.
Experience with project management/workflow tools a plus (specifically WorkFront, JIRA)
Leads efficient meetings and conference calls. Ensures timely conference notes and action steps taken.
Is a champion of the agency process and quality work. Ensures adherence by all parties.
Is versed in mainstream process methodologies including waterfall and agile.