Senior Project Manager

KiZAN • West Chester, PA

4d • Hybrid

About The Position

KiZAN Technologies is seeking a Senior Project Manager to provide oversight, management, and direction for technology projects. This role reports to the Portfolio Lead and is based in West Chester, OH, with the option for remote work or in-office presence if local. The ideal candidate is customer-facing, professional, and energetic, capable of operating independently while adhering to PMO processes based on PMI and Agile methodologies. The Project Manager will ensure project success through effective planning, execution, client communication, and team coordination. This position is bonus eligible based on company performance.

Requirements

• Bachelor’s degree required or equivalent experience
• 5+ years of project management experience
• Must be able to manage multiple projects, from single-resource to multi-resource assignments
• Knowledge and experience with Agile, Scrum, and Waterfall methodologies
• Excellent written and oral communication skills in English; able to communicate comfortably with end users and executive management
• Proven ability to manage revenue, utilization, and gross margin performance
• Ability to quickly learn new technologies and apply them effectively
• High level of professionalism, accountability, and discretion
• Authorization to work in the United States without sponsorship

Nice To Haves

• Experience in professional services organizations
• Experience working with software development teams and technical delivery environments
• Familiarity with ALM tools such as Team Foundation Server or equivalent platforms
• Strong executive presence and stakeholder management skills
• PMP (Project Management Professional) certification
• Microsoft Certification

Responsibilities

• Serve as a customer-facing professional representing KiZAN with energy and professionalism.
• Build lasting relationships with client personnel and act as a trusted partner.
• Communicate effectively with client stakeholders, KiZAN account executives, and internal teams.
• Understand client’s business needs and objectives and help translate them into project requirements.
• Identify opportunities to increase customer satisfaction and deepen client relationships.
• Follow PMO processes with minimal supervision.
• Create, execute, and adjust project work plans to meet changing needs and requirements.
• Assign resources, manage schedules, and allocate team responsibilities.
• Manage day-to-day operational aspects of projects, including scope, deliverables, budgets, and time tracking.
• Track team hours and expenses to ensure accurate reporting and billing.
• Resolve or escalate project issues in a timely and effective manner.
• Minimize risk and exposure for KiZAN and clients throughout project lifecycle.
• Ensure quality and adherence to methodology via engagement reviews and documentation.
• Motivate project teams to work collaboratively and efficiently.
• Mitigate team conflicts and communication problems.
• Maintain awareness of team workload and performance while fostering accountability.
• Identify business development and “add-on” sales opportunities as they relate to assigned projects.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Employer-sponsored 401(k) with company contributions.
• Company-paid life insurance and disability coverage.
• Ample vacation, 8 paid holidays, and a floating holiday.
• Access to cutting-edge technologies, certifications, and career development through Microsoft partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree