Senior Project Manager - Remote

UnitedHealth Group•Fredericksburg, VA

22h•$91,700 - $163,700•Remote

About The Position

Optum is seeking a talented and motivated individual to deploy technology solutions to our clients in the healthcare market. The ideal candidate will have experience in Healthcare IT system implementations. This position requires a blend of project management, client management as well as process and product knowledge. This candidate will possess strong analytical, communication, and leadership skills. They should enjoy working with a team, interacting with clients and collaborating with cross-functional teams in a fast-paced, rapidly changing environment. This position is within the OI Delivery PMO Office team that manages a large volume of simultaneous implementations Rev cycle products and Clinical Decision Support. This OI Delivery organization is tasked with deploying these technologies quickly, efficiently, at a high level of quality, and to the delight of our customers. The Senior Implementation manager plays a critical role, both internally and externally, in support of these goals. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

5+ years of project management experience in client-facing implementations
3+ years in the healthcare industry
2+ years of Revenue Cycle Management (RCM) experience
Experience with front-end revenue cycle operations (patient access, registration, eligibility, scheduling)
Experience working with healthcare data (claims, billing, clinical)
Experience with Smartsheet or MS Project
Solid client relationship and stakeholder management experience
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Proven ability to manage multiple concurrent projects
Proven solid communication, risk management, and problem-solving skills
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

PMP certification
Salesforce experience
Experience with large datasets and data analysis
Enterprise healthcare systems experience
Smartsheet proficiency
Proven ability to translate technical concepts to non-technical audiences

Responsibilities

Lead implementations as the client-facing project manager for complex, single and or multi-program implementations.
Create, manage, and oversee project plans to achieve high quality, on-time implementations that result in a satisfied, referenceable client as well as meet established KPI Metrics.
Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation and other areas based on established project management techniques.
Develop project artifacts, following documented business processes, in partnership with project leadership and stakeholders.
Manage project schedules and work with team to identify and achieve delivery dates, including developing detailed project plans, dependencies, predecessors, and milestones.
Proactively identify risks and issues using metrics and stakeholder feedback to avoid urgent escalations.
Assign individual responsibilities within the project team and track delivery against assigned tasks.
Drive delivery process to ensure various methodologies come together and team meets agreed-upon scope within committed timeframes.
Prepare detailed and accurate status reports on a weekly basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate.
Provide accurate and timely project reporting to both internal teams and external client stakeholders.
Track milestones/deliverables and reinforce the scope of work outlined in the contract.
Collaborate across, and communicate with, a myriad of external and internal stakeholders while serving as the primary liaison between the client and technical/operational resources.
Communicate regularly and effectively with engagement leadership to provide understanding of project parameters and issues.
Solve unique and complex problems with broad impacts on the business.