Senior Project Manager

Litera•Raleigh, NC

4d•$80,000 - $100,000•Hybrid

About The Position

As a Senior Project Manager within Litera’s Professional Services team, you will own multiple concurrent projects across the company’s portfolio of legal technology solutions. You will be accountable for delivery from project kick-off through execution, go-live, and handover to support for law firms and corporate legal teams worldwide. The role involves coordinating internal teams, external client stakeholders, and third-party partners to keep workstreams within scope and budget and on schedule, while proactively identifying and resolving risks and issues. This is a high-ownership delivery role that leads projects and influences stakeholders but does not involve line-managing a team. The position follows Litera’s hybrid working model and is based at the Raleigh, North Carolina office. Employees in this role are expected to reside within reasonable commuting distance and be onsite at least three days per week.

Requirements

5–7 years of project management experience delivering software or technology implementations, including multi-workstream engagements for external clients.
Proven experience owning multiple concurrent projects with competing deadlines and shared resources as the single accountable project owner.
Experience confidently managing scope, budget, forecasting, resource planning, and change control, including reporting on effort, burn, and margin.
Working knowledge of agile, waterfall, and hybrid delivery approaches, with the judgment to choose an appropriate approach.
Exceptional written and verbal communication skills and credibility in governance and steering discussions with partner- and executive-level stakeholders.
Proactive risk management skills, including identifying issues early, framing options, and driving resolution.
Hands-on experience with project and PSA tools such as Jira, Smartsheet, MS Project, Monday.com, or similar, and confident use of reporting and time-tracking systems.
Experience coordinating diverse, globally distributed teams and third-party partners across multiple time zones.
Self-starting approach and comfort with ambiguity, with the ability to take on a live portfolio quickly.

Nice To Haves

Vendor-side professional services or SaaS delivery experience.
Exposure to legal technology, law firms, or corporate legal departments.
PMP, PRINCE2, or equivalent certification.

Responsibilities

Own assigned implementations from initiation and planning through execution, go-live, and transition to support; define and manage scope, deliverables, milestones, dependencies, and success criteria.
Manage multiple concurrent projects across the Litera product portfolio, balancing deadlines, priorities, and shared resources.
Own project plans, forecasts, and financials; track effort, burn, and margin against budget; manage change control and variations; and deliver within agreed timelines.
Maintain risk, issue, assumption, and dependency logs; identify concerns early, recommend actions, and drive issues to closure.
Coordinate internal teams across Professional Services, Product, Engineering, Support, Customer Success, and Sales, as well as client teams, IT, and third-party partners.
Run governance forums, steering updates, and status reporting for stakeholders.
Ensure deliverables meet Litera quality standards and documented client requirements; drive acceptance and sign-off, coordinate testing and training, and confirm client readiness for go-live.
Apply Litera’s project management methodology, templates, and governance, keeping plans, RAID logs, status reports, resource forecasts, and time and cost records current and audit-ready in PSA and project tools.
Support statements of work, professional services quotations, resource plans, and partner coordination; identify scope creep and additional service opportunities and work with the commercial team to formalize them.
Capture lessons learned and customer feedback and contribute practical improvements to delivery methodology, estimation models, and tooling.
Informally mentor less experienced project managers and consultants through example and coaching.