Senior Project Manager, ePMO

Canadian Blood Services • Ottawa, ON

6d • Hybrid

About The Position

Canadian Blood Services is seeking one Regular Full-Time and one Temporary Full-Time Senior Project Manager to join our Enterprise Portfolio, Program and Project Management Office (ePMO). These roles support enterprise initiatives that strengthen Canada’s blood, organ, tissue and stem cell systems. In this role, you will lead complex, cross-functional projects and programs in a highly regulated environment. You will drive strong execution, manage competing priorities, and align stakeholders to deliver measurable outcomes. You will support ongoing transformation. The ePMO is a centralized function that leads this portfolio by establishing standards, providing governance, and enabling delivery across the organization. You will work closely with business units and change management experts while remaining accountable for overall project delivery, alignment, and outcomes. Current examples of projects include: A multi-year transformation program to modernize donor engagement through new technology and more personalized, data-driven donor experiences. Implementation of updated blood testing and donor eligibility requirements across laboratory testing, operations, systems, training, and regulatory processes. Projects may include technology-enabled components, but the role focuses on overall delivery and business outcomes.

Requirements

• Bachelor’s degree in business, public administration, health sciences, or a related field, or an equivalent combination of education, training and experience may be considered.
• 10+ years leading complex, cross-functional business or operational initiatives at the enterprise level.
• Experience delivering projects involving process change, policy, regulatory implementation, or organizational transformation, including initiatives with both business and technology components.
• Experience working in regulated environments such as healthcare, public sector, or life sciences.
• Proven ability to influence and align senior stakeholders with competing priorities within formal governance structures in ambiguous or evolving environments.
• Experience managing delivery across multiple business units without direct authority.
• Experience working within a centralized PMO or enterprise portfolio environment.

Nice To Haves

• Project management certification (e.g., PMP, PRINCE2) is preferred.

Responsibilities

• Lead end-to-end delivery of complex, multi-year enterprise projects across operations, corporate functions, and compliance or regulatory domains.
• Define scope, delivery approach, and success criteria, translating business cases into clear, actionable delivery plans tied to defined benefits.
• Manage trade-offs across scope, cost, timelines, and risk to support informed decision making.
• Partner, influence and align senior leaders, including facilitating governance and steering committee discussions to drive alignment and decisions.
• Lead project governance, including executive reporting, risk escalation, and decision tracking and performance visibility.
• Partner with change management to support successful implementation and adoption, and manage delivery risks related to stakeholder alignment and readiness.
• Ensure value-driven program and project delivery by aligning to business-defined benefits and supporting tracking and reporting.
• Provide clear and insightful reporting on project performance, giving leaders visibility into progress and realized value.

Benefits

• 4 weeks’ vacation for regular full-time employees.
• Pay-in-lieu of benefits and vacation for temporary full-time employees during the first year of employment, with eligibility for benefits and vacation enrolment after one year of service.
• Comprehensive group health, dental, and vision benefits for you and your family (regular full-time employees).
• Annual performance award of up to 10%.
• Defined benefit pension plan.
• Employee discounts, wellness programs, and access to professional development resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior