Senior Project Manager

Medtronic • Minneapolis, MN

3d • $105,600 - $158,400

About The Position

The Senior Project Manager leads customer-facing healthcare implementations for Medtronic’s Acute Care & Monitoring business, coordinating internal and external stakeholders and applying the Integrated Solution Delivery Model to deliver successful hardware and software deployments in acute care hospitals. The role combines project management, technical expertise, business judgment, and customer engagement, and serves as the primary point of accountability for customer outcomes across assigned projects.

The Senior Project Manager guides cross-functional teams and healthcare stakeholders—including hospital IT infrastructure teams, clinical engineering, hospital operations, and facility leaders—and works closely with internal clinical and technical leads, service engineers, leadership, and external partners. The position oversees projects from intake through implementation and closure, supporting planning, training, execution, and go-live while promoting customer adoption and solution success. Technical project areas may include device setup and configuration, infrastructure deployment, cloud migration, security enhancements, system administration, virtualization, and secure networking.

The role operates independently on complex projects, may coach and oversee junior team members, and engages senior leaders, executives, clients, vendors, and partners. Occasional travel for strategic and complex customer engagements is required. A bachelor’s degree is required; an advanced degree and PMP or equivalent certification are preferred. At least seven years of direct Healthcare IT or SaaS project management and implementation experience is required. The position is eligible for the Medtronic Incentive Plan and offers a stated U.S. salary range of $105,600 to $158,400, subject to location and other factors.

Requirements

• Bachelor’s degree required.
• At least 7 years of direct Healthcare IT or SaaS project management and implementation experience, as a vendor or in a related consulting role.
• Strong leadership and accountability for project outcomes.
• Exceptional communication skills, including the ability to engage executive leadership and stakeholders at all organizational levels.
• Ability to manage multiple complex projects while aligning with broader organizational goals.
• Strong organization and attention to detail, including the ability to manage competing priorities.
• Ability to influence cross-functional and external teams toward shared goals.
• Ability to recognize when to escalate issues and engage governance structures.
• Ability to provide strategic insights and recommendations for diverse stakeholder needs.
• Urgency and a results-driven mindset.
• Understanding of stakeholder roles and resource alignment within project teams.
• Ability to oversee technical projects involving infrastructure deployment, cloud migration, and security enhancements.
• Experience with system administration, virtualization, and secure networking to coordinate IT implementations and compliance.
• For qualifying foreign baccalaureate degrees, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
• Roles below Principal level require unrestricted U.S. work authorization at hire and throughout employment; U.S. work authorization sponsorship is not offered for this role.

Nice To Haves

• Advanced degree.
• PMP or equivalent industry certification.

Responsibilities

• Lead customer-facing healthcare implementations and apply the Integrated Solution Delivery Model to achieve customer outcomes.
• Oversee project scope, cost, schedules, communications, documentation, workstreams, milestones, training, execution, and go-live activities.
• Serve as the primary liaison and point of accountability for external clients and internal project teams, sales, clinical product specialists, and line management.
• Lead and coordinate one or more cross-regional project teams and align progress across project workstreams.
• Lead customer IT and clinical workstream meetings with engineers and customer success managers.
• Coordinate clinical and technical requirements and guide projects through planning, training, execution, and go-live.
• Develop and maintain comprehensive project plans, meeting documentation, progress reports, and other project records.
• Monitor project performance using defined metrics and tools to maintain alignment with goals and timelines.
• Facilitate collaboration among internal and external clinical and technical teams and document requirements and outcomes.
• Communicate significant project impacts and account health updates to stakeholders in a timely and transparent manner.
• Lead project kick-offs and milestone meetings onsite or remotely in accordance with established methodologies.
• Ensure project deliverables and documentation are completed, maintained, and archived in approved repositories.
• Provide strategic technical and analytical insights to leadership and governance bodies.
• Manage project risks and constraints, including scope, cost, schedule, and measurable outcomes; resolve issues promptly and escalate critical matters when appropriate.
• Oversee projects from intake through implementation and closure in accordance with Implementation Services practices and policies.
• Support continuous improvement of project management methodologies and service delivery practices.
• Ensure compliance with corporate, IT, customer-specific, and Medtronic policies and standards.
• Provide coaching and oversight to junior team members as applicable.
• Travel occasionally for strategic and complex customer engagements.

Benefits

• Competitive salary and flexible benefits package.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Healthcare Flexible Spending Account.
• Life insurance.
• Long-term disability leave.
• Dependent daycare spending account.
• Tuition assistance or reimbursement.
• Global well-being program (Simple Steps).
• Incentive plans, including eligibility for the Medtronic Incentive Plan.
• 401(k) plan with employer contribution and match.
• Short-term disability.
• Paid time off.
• Paid holidays.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior