Senior Project Manager

Litify

25d•$100,000 - $110,000

About The Position

Litify is a legal operating system that helps law firms, corporate legal departments and government agencies run smarter. We work as a strategic partner to the customers we serve to bring them best-in-class applications built on top of the Salesforce Platform. We are on a journey to transform our customers to help transform the way they support their customers in turn. We are looking for a Senior Project Manager to be an integral part of our growing Professional Services organization. In this role, you will lead a team responsible for the implementation and configuration of the Litify platform (Salesforce). You will strategically guide the migration process, ensuring our clients are set up for success on Litify and that their projects go live smoothly and on time. At Litify we believe in the power of autonomy at the individual level and use time outside projects to benefit our people and our customers in the ways you and your team decide.

Requirements

5+ years of project management or program experience
Experience developing, managing and graphing timelines; ability to drive to goals and milestones
Experience with managing customer and vendor budgets and forecasting project resources
Strong attention to detail
Excellent judgment, analytical thinking, and problem-solving skills
Excellent time management and organizational skills
Strong cross-functional collaboration skills, relationship building skills and ability to achieve results
Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
Understanding of Salesforce technology; Salesforce certifications such as ADM-201 and/or have previous experience working on Salesforce implementation projects
A bachelor’s degree from an accredited university
Willing to travel (~10%)

Nice To Haves

Experience working for or with personal injury firms, full-service firms, insurance defense companies, corporate legal departments, in-house counsel, staff attorneys
Experience with matter/case management, timekeeping, billing practices, financial/account solutions or ERP solutions
Project Management Institute certification

Responsibilities

Develop and own the client relationship throughout the lifecycle of the project.
Drive timelines and aim for on-time and on-budget delivery with successful completion of all in scope project work.
Identify project risks, develop risk response plans and monitor active issues.
Own / host kickoff meetings, recurring touch points during the project, etc. and provide weekly status updates to stakeholders.
Collaborate with the other team members from the Professional Services teams during the project, allocating resources and tracking project tasks.
Travel to customers on site as needed (ex: UAT, Go-Live, etc).
Mentor and coach team members to improve delivery and encourage skill development.
Support development and adherence to internal project methodology.