Senior Project Manager

ABM US • Philadelphia, PA

5d • $95,000 - $105,000

About The Position

The Senior Project Manager is responsible for the day-to-day operation and administrative activities at multiple buildings within the district. The role leads Project Managers and Supervisors to ensure conformance to contract requirements, develops and implements cost-control measures and service standards, and oversees inspections, quality control, and inventory of equipment and supplies. The position also manages operational and financial performance, client relationships, staffing, safety, and service delivery across assigned buildings. Travel may be up to 100%.

Requirements

• Bachelor’s degree or equivalent experience.
• 3 to 5 years of experience, including 2 years of supervisory experience.
• Ability to adjust work schedule as needed to support operations.
• Solid business acumen and knowledge of basic accounting principles.
• Working knowledge of OSHA safety standards and regulations.
• Ability to build strong relationships across all levels of the organization.
• Ability to work through ambiguity and maintain composure in varied situations.
• Track record of accountability, collaboration, and integrity, with a commitment to excellence.
• Ability to effectively lead direct reports.
• Strong verbal and written communication, interpersonal, consultative, and negotiation skills.
• Ability to work in a fast-paced environment, balance multiple projects, and adapt to change.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize and multitask within restricted time constraints.
• Team-building and planning skills.
• Strong time-management and organizational skills, attention to detail, analytical ability, troubleshooting, and decision-making skills.
• Ability to develop productive business relationships and influence and educate key internal clients.
• Valid state-issued driver’s license.

Nice To Haves

• Experience in a specialized area of assignment.
• Bilingual Spanish.

Responsibilities

• Coordinate service activities for assigned buildings and ensure services are performed as contracted and at intended profit margins.
• Control supplies, equipment, and personnel needed to meet customer specifications.
• Interact with customers daily to obtain service feedback and identify special needs; troubleshoot potential problems and concerns.
• Manage quality-control monitoring and safety programs for assigned buildings.
• Conduct quality-of-service inspections, including daily inspections, to ensure standards are met or exceeded.
• Attend ABM training workshops when scheduled.
• Develop operational improvement plans and implement process changes at assigned buildings.
• Seek opportunities to increase revenue by providing additional or periodic services to clients.
• Ensure compliance with company policies and procedures and applicable federal, state, and local regulations.
• Ensure required paperwork is complete, accurate, and submitted to the district or hub on time.
• Proactively analyze and manage financial and operational performance at assigned buildings.
• Ensure payroll is accurate and submitted on time; correct discrepancies when applicable.
• Work with the District Manager to develop action plans for invoices outside contractual parameters.
• Ensure monthly vehicle inspections and scheduled maintenance for area vehicles.
• Lead Project Managers, Supervisors, and Lead personnel; direct, coordinate, and evaluate personnel.
• Direct work, appraise performance, reward and discipline employees, address complaints, resolve problems, and terminate employees in accordance with company policies and applicable laws.
• Establish and maintain strong relationships with assigned clients and key internal stakeholders.
• Identify improvement opportunities and lead teams in implementing process changes.
• Promote a strong safety culture and safe work environment.
• Recruit, manage, and lead professional employees and supervisors with a focus on continuous improvement.
• Motivate and develop team members while supporting organizational change.
• Plan and assign work schedules to meet department, facility, contractual, and service-delivery needs.
• Adapt departmental plans and priorities to operational challenges.
• Conduct time studies to optimize operational tasks, schedules, and staff allocation.
• Manage performance reviews, set clear expectations, coach and direct staff, and use disciplinary action when necessary.
• Perform special projects and other duties as assigned.

Benefits

• Comprehensive benefits package.
• May be eligible to participate in a company incentive or bonus program.
• World-class training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior