Senior Project Manager, PMO

U.S. Renal Care, Inc.•UNAVAILABLE, OH

About The Position

As a Senior Project Manager at U.S. Renal Care, you will lead complex business and technology initiatives from initiation through implementation. This role is responsible for driving project execution, facilitating cross-functional collaboration, managing risks and dependencies, and ensuring successful delivery of strategic outcomes. The Senior Project Manager serves as a trusted partner to business leaders, technology teams, and vendors by providing leadership, governance, and communication throughout the project lifecycle. Successful candidates are proactive, adaptable, solution-oriented, and skilled at navigating complex organizational environments while maintaining focus on delivery, quality, and business value. At U.S. Renal Care, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.

Requirements

Bachelor's degree required.
7+ years of project management experience leading cross-functional business and technology initiatives.
Experience managing multiple concurrent projects with varying levels of complexity and organizational impact.
Experience working in Agile, Waterfall, and hybrid delivery environments.
Strong leadership, facilitation, negotiation, and conflict resolution skills.
Demonstrated ability to influence and drive results without direct authority.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent verbal, written, and presentation skills with the ability to communicate effectively at all levels of the organization, including executive leadership.
Ability to translate complex technical information into business-friendly language.
Experience managing stakeholder expectations and organizational change.
Strong organizational skills with the ability to prioritize competing demands in a fast-paced environment.
Proficiency with project management and collaboration tools, including Monday.com, Jira, Microsoft Project, Smartsheet, Visio, Excel, PowerPoint, Word, and Microsoft 365 applications.

Nice To Haves

Healthcare experience preferred but not required.
Experience leading vendor-supported implementations and managing external delivery partners preferred.
Project Management Professional (PMP) certification preferred.
Agile certification such as Certified Scrum Master (CSM), PMI-ACP, SAFe, or equivalent preferred.

Responsibilities

Manage multiple concurrent projects from concept through completion using Agile, Waterfall, or hybrid delivery approaches while maintaining accountability for project outcomes, timelines, quality, and business value.
Lead cross-functional project teams comprised of business stakeholders, technical resources, third-party vendors, consultants, and contracted resources.
Develop and execute project plans, delivery roadmaps, budgets, resource plans, and governance strategies aligned to business objectives.
Facilitate project planning activities including scope definition, requirements review, schedule development, resource coordination, and dependency management.
Provide clear, concise, and executive-level communication regarding project status, risks, issues, dependencies, key decisions, and recommendations.
Proactively identify, manage, and elevate project risks, issues, decisions, and dependencies to ensure timely resolution and minimize impacts to scope, schedule, budget, and quality.
Drive project outcomes by removing impediments, facilitating decision-making, and promoting accountability across project teams.
Develop communication and stakeholder engagement plans and facilitate project meetings, working sessions, and Steering Committee meetings.
Apply Agile principles and practices as appropriate, facilitating team ceremonies and planning activities to promote efficient delivery and continuous improvement.
Ensure adherence to PMO methodologies, governance standards, reporting requirements, and project management best practices.
Manage project change requests, implementation planning, deployment activities, and post-implementation support coordination.
Manage relationships with third-party vendors and implementation partners to ensure delivery commitments and contractual obligations are met.
Lead organizational readiness activities and partner with stakeholders to support adoption of project deliverables.
Conduct post-project reviews and facilitate Lessons Learned sessions to identify opportunities for continuous improvement.
Foster collaboration, transparency, and accountability across project teams and stakeholders.
Actively promote GUEST customer service standards and develop effective working relationships at all levels of the organization.
Regular and reliable attendance is required.