Workforce Software, Senior Project Manager

ADP•Livonia, MI

1d•Hybrid

About The Position

WorkForce Software, an ADP company, is hiring a Senior Project Manager, Partner Enablement. As a Senior Project Manager, you are the primary contact for partner-led implementations of the WorkForce Software suite of products (WFS), ensuring smooth execution, risk mitigation, and issue resolution across LATAM, EMEA, and North America. This role drives successful partner-led deployments, refines best practices, and fosters strong partner relationships by providing expert guidance and connecting partners to key technical resources. The Senior Project Manager plays a pivotal role in ensuring seamless partner-led implementations, refining processes, and driving client success. Your leadership will strengthen WorkForce Software’s partner ecosystem, enabling scalable, high-impact solutions for enterprise clients. Our team is committed to empowering the partner community through education, support, and collaboration. We turn feedback into action, strengthening our ecosystem and ensuring client success. Our mission is to provide resources and guidance for partner-led implementations while developing programs that foster collaboration and knowledge sharing, empowering consultants to thrive. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Requirements

5+ years in project management (SaaS, enterprise software, or tech solutions).
Experience with partner enablement or managing a global outsourced professional services network.
Implementation expertise in HR, Payroll, or Workforce Management software (WorkForce Software a plus).
You can read, write, and speak in English and Spanish fluently.
Strong problem-solving, communication, and stakeholder management skills.
Proficiency in JIRA, Confluence, Salesforce, and project management tools.
Adaptable mindset, capable of adjusting to fast-changing project demands.
Ability to work flexible hours and travel up to 20% with the potential for international travel.
Associates are expected to work a flexible hybrid model 3 days per week in the office.

Nice To Haves

Portuguese fluency would be a bonus!

Responsibilities

Oversee partner-led implementations, ensuring alignment with scope, timelines, and budget.
Act as the main point of contact for delivery issues, risks, and escalations.
Guide partners through project onboarding, best practices, and implementation methodologies.
Analyze partner delivery trends and refine processes for better deployments.
Align internal teams, manage expectations, and report on project status.
Ensure partners access the right technical support at key milestones.