Senior Project Manager, IT

LifeLabs • Toronto, ON

7d

About The Position

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

The Senior Project Manager reports to the Portfolio Manager, EPMO and is responsible for managing medium to large enterprise-wide projects as assigned by the Portfolio Manager. This role will lead the planning and execution of multiple projects through LifeLabs’ defined gating framework using LifeLabs’ established project processes and templates. The incumbent will also provide coaching and mentoring to Project Managers. This role requires a strong ability to operate in complex stakeholder environments, ensuring alignment and buy-in across diverse groups through effective communication, influence without authority, and proactive stakeholder engagement. The ability to acknowledge concerns, actively listen, and adjust delivery approach based on stakeholder needs is critical to success.

Requirements

• Bachelor’s Degree or equivalent experience
• Formal Project management training and PMP certification or equivalent designation required
• 7 years project management experience.
• Excellent facilitation and change management skills.
• Experience managing cross functional project teams.
• 1-3 Projects at a time (medium to large scope).
• Proficient with Microsoft Office suite of tools.
• Proficient with PPM tools

Responsibilities

• Manage the implementation of project deliverables including scope, schedule, budget, procurement, quality, communication, and resources.
• Balance the planning and execution of concurrent cross-disciplinary and/or cross-functional projects in various phases of delivery.
• Engage and manage expectations with sponsors, executives, and cross-functional partners. Facilitate decision-making and ensure clear communication throughout the project lifecycle, with a focus on building alignment and securing stakeholder buy-in.
• Manage risks, changes, and conflict resolution within projects. Identify risks early, implement mitigation strategies, and proactively manage issues to avoid escalation and project delays.
• Integrate change management practices into project delivery, ensuring readiness, adoption, and successful transition.
• Uphold PMO methodologies, templates, and standards such as detailed project plans and charters to ensure delivery of project artifacts.
• Provide timely, accurate reporting on project status, milestones, dependencies, and open RAID log items.
• Lead project teams with clarity and confidence. Coach, mentor, and motivate team members to drive performance and accountability.
• Support other team members on tool and process adoption as prescribed by the Center of Excellence (CoE).
• Demonstrate a consultative and adaptive leadership style, adjusting communication and engagement based on stakeholder needs and perspectives.

Benefits

• Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior