Senior Project Manager - Information Technology
City of Temple•Temple, TX
•$74,547 - $87,298
About The Position
The Senior Project Manager, under the general supervision of the Division Director, configures, implements, maintains, supports, and improves processes for various software and departments. This role supports departments from implementation to day-to-day activities such as documenting processes and processing change requests. The Senior Project Manager coordinates the execution of project plans and serves as a liaison between vendors and the department.
Requirements
- Combination of education and experience equivalent to Bachelor’s degree in Computer Science, Project Management or related field
- Three (3) years of experience in law enforcement software support, application configuration, business analysis, project management or related field
- Able to pass extensive criminal background check and polygraph when supporting public safety departments
Nice To Haves
- Program/Project Manager related certification
Responsibilities
- Conducts detailed business analysis of processes for business units
- Identifies project risks, assumptions, issues, and decisions and maintains associated records
- Manages and addresses project tasks for the project team, identifying risks to project timelines and facilitating communication to ensure project tasks are completed on time
- Researches and resolves system issues related to software
- Conducts business process reviews to improve functional programs and business processes
- Provides detailed data analysis and maintains data and interfaces in SQL databases
- Develops reports, designs forms, interfaces, and maintains associated documentation
- Implements advanced strategies for gathering, reviewing, and analyzing data requirements
- Assists in implementing applications, patches, and upgrades
- Performs and documents procedures for data preparation, including data cleaning, standardization, and analysis
- Imports, transforms, or validates data to help drive operational decision-making
- Provides customer support, training, and education
- Serves as a liaison for other agencies to identify needs, determines sources of problems, and provides information on product use
- Monitors system performance and provides security measures, troubleshooting, and maintenance
- Assists with planning, design, research, and acquiring new or upgraded hardware and software systems
- Provides recommendations regarding hardware and software acquisitions and modifications
- Follows City policies, procedures, and safety guidelines
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Senior
