Senior Project Management

Alliance For MultiSpecialty Research LLCKnoxville, TN

About The Position

AMR is seeking an experienced Senior Project Manager to join our Project Delivery department. You will be responsible for the overall coordination and management of large scale, complex, multi-site clinical projects/studies from start-up through close-out activities. Our rapid growth and the increasing volume and complexity of multi-site studies has created the need for this critical role in the organization. You will represent AMR while working directly with Sponsors, CROs, and AMR site representatives. To consistently embody AMR Clinical’s Core Values: United We Achieve, Celebrate Diverse Perspectives, Do the Right Thing, Adapt and Persevere.

Requirements

  • A minimum of 5+ years of previous experience in clinical research project management and/or clinical operations, possessing the knowledge, skills and abilities to perform this job.
  • Prior experience and demonstrated success in working with CROs, Sponsors, and Site teams is required.
  • Organized and proficient at multi-tasking with exceptional attention to detail.
  • Able to lead, motivate and coordinate teams to achieve excellent outcomes – whether they are peers or your direct reports.
  • Well versed in using the MS Office Suite – Excel, Word, PowerPoint, Teams, etc. Understand technology and are a proficient and self-sufficient user.
  • Demonstrated proficiency in presenting information and responding to questions from Sponsor/CRO project teams, external vendors and site team members.
  • Articulate, with a proven ability communicating in a clear, positive, concise manner with sponsors and colleagues.
  • Good listener and possess sound interpersonal skills. Communication methodology is flexible and adapts to changing situations.
  • Read, write and speak fluent English.
  • History of exhibiting good judgment in selecting methods and techniques for obtaining solutions.
  • Can consume, interpret, and understand complex data (including clinical protocols) and associated materials related to the data.
  • Fluent in English.

Nice To Haves

  • Global project management experience is a strong plus.
  • Experience in a high growth environment is a plus.
  • MS Project and MS Planner experience is a plus, but any form of Project Management tracking software is acceptable.
  • Multilingual proficiency is a plus.
  • Master’s Degree is a strong plus.

Responsibilities

  • Responsible for the project management for complex and/or multi-site trials across the AMR Network.
  • Plan and lead internal/external meetings with applicable stakeholders.
  • Proactively monitor progress, identify hurdles, and collaboratively develop creative solutions to overcome obstacles to effectively complete projects on time and on budget.
  • Liaise directly with Sponsor/CRO throughout the study from start-up to completion to ensure study operations are streamlined.
  • Ensure that all clinical study management and project deliverables are completed to the sponsor's satisfaction, ensuring quality deliverables on time and in accordance sponsor expectations.
  • Ensures projects meet management’s expectations for quality and timeliness and are conducted in accordance with established SOPs.
  • Lead problem solving and resolution efforts to include management of risk, contingencies, and issue resolution.
  • Provides leadership and vision to all project staff as required.
  • Manage external vendors that will be utilized by sites by assessing feasibility, overseeing start-up and conduct throughout a study.
  • In concert with the Business Development function, communicate regularly and effectively with Sponsor representatives.
  • Serve as the primary contact with Sponsors/CROs for study progress.
  • Ensure all projects meet the sponsor's time and quality expectations.
  • Ensure strong client relationship management through clear communications, decisive escalation of issues and coordination with other members of leadership.
  • Engage in Sponsor Project Manager communications in a regular and productive manner and provide requisite updates to the Executive Leadership Team (ETL).
  • Collaborate with Clinical Site Directors to develop, execute, and track progress of large scale, multi-site clinical projects/studies or complex 1-2 site studies from start-up through close-out activities.
  • Collaborate regularly with Clinical Site Directors (and other site leadership) to ensure all multi-site projects are executed according to the project plan and to ELT expectations.
  • In concert with the Chief Operating Officer, Vice Presidents of Clinical Operations and Project Delivery, and Clinical Directors identify and mitigate fundamental issues on the project, make sound business decisions and ensure solutions are appropriately vetted and implemented.
  • Recommend, design, develop and implement innovative process ideas to impact clinical trials management.
  • Responsible for managing AMR contracted vendors that offer clinical study services.
  • Engage the Business Development team to ensure handoff of awarded studies. This will include developing a process to identify and evaluate fundamental issues on the project, ensure responsibilities are appropriately assigned, and that measurable goals are established and tracked.
  • In concert with BD leadership, participate actively in feasibility studies and planning for multi-site and complex trials.
  • Communication with BD will be maintained throughout the study.
  • Engage regularly with the Quality Assurance team to identify and address quality related matters across the projects you manage.
  • Track key operating metrics across all projects assigned to the Project Manager.
  • Provides timely and accurate KPI reporting to the ELT.
  • Use KPI analysis to improve identify opportunities to improve operating results. Work with site leadership to develop and implement processes to improve clinical trial execution capabilities.
  • Identify lessons learned and implement best practices.
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