Commuter Rail Senior Project Coordinator

Massachusetts Bay Transportation Authority • Boston, MA

6d

About The Position

The Senior Project Coordinator supports Project Managers and Directors within the Railroad Operations and Ferry Operations department in administering complex MBTA Commuter Rail and Commuter Ferry capital projects. The role supports projects from planning and design—including conceptual, preliminary, and final design—through construction and project close-out, with a focus on project reporting and tracking schedules and budgets.

The coordinator collaborates on project delivery in accordance with MBTA manuals, policies, procedures, and directives. The role provides program-level reporting and assistance across projects, prepares project correspondence and materials, coordinates tasks with internal departments and external stakeholders, and supports Project Managers in a time-sensitive environment. The position may include responsibilities focused on particular departments or locations, as described in an applicable addendum.

The position requires the ability to commute to assigned work locations in the Boston, Massachusetts metro area and to attend off-site meetings as necessary. Employees in this classification are subject to periodic physical examinations and random drug and alcohol testing. The job description also states that employees may need to work assigned shifts and locations, and in some circumstances support operations during emergencies or severe weather.

Requirements

• Bachelor’s degree from an accredited institution, subject to the stated substitutions.
• Four years of experience in project administration or coordination duties, subject to the stated substitutions.
• Proficiency with Microsoft Word, Excel, databases, and PowerPoint.
• Effective professional written and verbal communication skills.
• Strong organizational, analytical, confidentiality, multitasking, time-management, and interpersonal skills.
• Ability to communicate effectively with customers, employees, and vendors.
• Excellent customer service skills.
• Ability to work effectively with a diverse workforce.
• Ability to read, comprehend, communicate, and respond to instructions and other information in English.
• At least 18 years of age, except for participants in an approved high school internship or co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required.
• Ability to work effectively independently and as part of a diverse workforce team.
• Ability to uphold MBTA rights and interests while maintaining effective relationships with employees and coworkers.
• Ability to comply with MBTA rules, regulations, collective bargaining agreements when applicable, and policies.
• Satisfactory work record for the two years immediately before the posting’s closing date, subject to the stated exception for current students or recent graduates.
• Ability to pass applicable CORI, background, and medical clinic screenings, which may include physical examination and drug and alcohol screenings.
• Ability to work assigned shifts and locations as directed or necessary; some transit or operations roles may require availability at any time, including during severe weather or emergencies.
• Legally authorized to work in the United States on an unrestricted basis; a U.S. Social Security Number is required before starting, and employees must complete Form I-9.
• A high school diploma or GED plus seven additional years of directly related experience may substitute for the bachelor’s degree requirement.
• An associate degree from an accredited institution plus three additional years of directly related experience may substitute for the bachelor’s degree requirement.
• A master’s degree in a related subject may substitute for two years of general experience.
• A nationally recognized or statewide/professional certification in a related field may substitute for one year of experience.

Nice To Haves

• Additional years of experience in transportation.

Responsibilities

• Collaborate in delivering complex projects in accordance with MBTA manuals, policies, procedures, and directives.
• Provide program-level reporting and assistance for multiple projects within a program.
• Prepare project correspondence, reports, charts, and presentations using Microsoft Word, Excel, databases, and PowerPoint.
• Coordinate project tasks with supporting departments, including Contract Administration, Procurement, Project Controls, and Field Services.
• Work with stakeholder departments and organizations, including Engineering and Capital, Environmental, Systemwide Accessibility, Safety, and other operational groups.
• Assist with coordinating projects involving outside agencies, abutters, utility companies, and community groups affected by proposed construction.
• Support Project Managers with assigned tasks in a time-sensitive environment.
• Follow up on assigned actions and seek guidance as needed to complete tasks.
• Respond professionally and courteously to inquiries from customers, vendors, and coworkers.
• Comply with Authority rules, regulations, collective bargaining agreements, and policies, including EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Attend off-site meetings as necessary.
• Perform other duties and projects as assigned.

Benefits

• Intern and co-op employees are eligible for accrued paid sick leave and a monthly transportation pass at no cost; these benefits are specifically described for interns and co-ops, not generally for this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior