Senior Project Analyst - IT - PMO

St. Joseph's Healthcare Hamilton•Hamilton, ON

2d•CA$50 - CA$58•Hybrid

About The Position

Working within a team environment, the Sr. Project Analyst is responsible for the implementation of recommendations and strategies within parameters defined by the Project Manager. The Sr. Project Analyst works with minimal supervision, schedules and prioritizes the work assigned to him/her and is responsible for completing assignments as part of larger projects and/or for conducting routine to moderately complex strategic or operational projects which are small to medium in scope. The Sr. Project Analyst may also act as a coach and guide in overseeing the activities of junior team members. Becomes an integral member of project teams implementing and upgrading clinical systems. Documents business processes and other tasks assigned by the Project Manager. Develops expert knowledge of the new IT system, understanding the technology, the processes, and the people. Works closely with Subject Matter Experts to document the gaps between the current business processes and the processes supported by the new system. Designs new business processes that enable the hospital and its staff to be successful using the new IT solution.

Requirements

Undergraduate Degree required preferably in Computer Science, Business Administration, Health Informatics or recognized equivalent required.
Sound project management knowledge and experience working on projects and/or sound working knowledge of applications/systems that support client groups in such areas as Health Care, Pharmaceutical, Finance, Human Resources, Telecommunications etc. are also required.
3 to 5 years related business/systems analyst experience is required
Demonstrated problem recognition and problem solving abilities where difficult problems are analyzed and resolved in a timely and efficient manner when faced with a wide range of moderately complex situations.
This would include the ability to assess the strengths and weaknesses of a particular solution based on strategic and logical thinking that takes into account resources available, corporate strategies. This would also include creative problem solving in the face of unforeseen obstacles and proactive problem solving resulting in the overall systems/work process improvements.

Responsibilities

Coordinates with users to review aspects of current business process to determine requirements/ specifications. This includes obtaining signoff from Subject Matter Experts on the to-be business processes and on the detailed requirements.
Conducts workflow and process redesign activities
Analyzes, assesses, and documents customer requirements – produces written abstracts
Identifies information and data requirements necessary to define solutions
Facilitate design sessions with multi-disciplinary teams.
Creates, maintains, and monitors execution of the project documentation using the frameworks defined in the Project Management Office’s SharePoint information system
Works with the data analyst(s) to configure the application in development, QA, and production environments.
Works with the infrastructure analyst(s) to configure the hardware and to support the deployment for training, testing, and production.
In cases where new business processes cannot be designed to exactly fit the vendor recommended best practices, is responsible to document the gaps, create a strategy to bridge the gap, obtain approval for any necessary customizations, and monitor development and testing of the customization.
Develops test scripts and test plans to ensure that the application behaves as per the detailed requirements. Assist with testing as required.
Obtains signoff from Subject Matter Experts on system functionality after successful completion of the test scripts and test plans.
Supports the Project Manager in preparing the readiness assessment for go-live.
Supports the delivery and production support of the new system until it is commissioned to ongoing support.
Assists with the identification of training needs and translating them into practical courses and programs. Assist with training as required.
Makes recommendations with respect to related policies and procedures
Defines metrics for measuring the success of the initiative to be undertaken
Produces status reports regarding assignments they are working on
Escalates issues and schedule deviations that may jeopardize project success
Transfers knowledge of the new system and business processes to the user support team