Senior Programmer

Sharetec•Fort Wayne, IN

3d•$85,000 - $95,000•Hybrid

About The Position

Sharetec is looking for a Senior Programmer to join their Customer Experience team. This role is a core technical problem-solver responsible for keeping Sharetec's systems running reliably for credit unions across the country. The Senior Programmer will diagnose, troubleshoot, and resolve complex issues within a legacy Progress ABL codebase and its surrounding infrastructure, including Progress databases, Linux servers, and ISO 8583 communication systems. The position involves taking ownership of large, ambiguous problems, breaking them down to their root cause, and seeing them through to full resolution. This includes knowing when to bring systems back online independently and when to escalate issues. The role also requires supporting teammates, sharing knowledge, and participating in an on-call rotation to ensure the dependability of core systems. This position is ideal for individuals who enjoy untangling legacy systems, thrive under pressure, and take pride in resolving difficult problems.

Requirements

Associate's degree or higher in Computer Science or a related field, or equivalent work experience or certification in programming, software engineering, IT, or database administration
Ability to work with legacy code bases and non-traditional program structures
Experience in Progress ABL, SQL, or a similar language
Ability to work in fast-paced, stressful environments
Ability to troubleshoot complex issues — taking large problems and breaking them down
Ability to communicate effectively within the team and across the larger organization
A self-driven, adaptable, and continuous-learning mindset

Nice To Haves

Experience managing Progress databases
Experience managing Linux servers and troubleshooting performance
Knowledge of C#, TypeScript, or Angular
Experience with ISO 8583 communication systems
Financial services knowledge or experience

Responsibilities

Diagnose, troubleshoot, and resolve complex issues within Sharetec's legacy Progress ABL codebase and non-traditional program structures
Break large, complex problems down into manageable components to identify root cause
Work cases through to full resolution, escalating to other departments when appropriate
Bring systems back up independently when they go down, knowing when and how to escalate
Close an average of 10–12+ cases per week and resolve them within defined SLAs
Assist teammates with case load and troubleshooting as needed
Communicate clearly with the team and across the broader organization on case status and technical issues
Participate in the routine on-call rotation
Maintain and grow fluency in Progress ABL, Progress databases, and related infrastructure, staying current through training and self-study