FLEX Senior Program Specialist, RMAS

Marriott•Bethesda, MD

8h•$23 - $40•Hybrid

About The Position

Performs administrative functions in support of achieving departments objectives. Work conducted will be project oriented to assist the leadership team in finding and implementing efficiencies with meetings, presentations, tracking, logistical support, etc. Acts as an expert for internal policies and procedures and serves as a resource to others. Handles confidential and sensitive material.

Requirements

High school diploma or GED; 4 years’ experience as an administrative assistant or related professional area.
OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience as an administrative assistant or related professional area.
Knowledge of a full range of Marriott International administrative processes.
Strong understanding and use of Co-Pilot & or other LLM’s.
Knowledge of advanced functions of a Microsoft office products, including Smartsheet, Microsoft Excel, and Microsoft PowerPoint, TEAMs, Loop, Planner, Adobe, MRT, PeopleSoft, ADSP, IPR, Concur
Ability to balance multiple priorities at once, including supporting executives with different needs.

Nice To Haves

Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
Able to work with different levels of management and management styles as needed in position
Keeps work group informed, speaks and writes clearly and concisely
Actively listens to others recommendations while seeking clarification and offering alternatives as appropriate
Communicates in a timely, proactive manner, receives directions and feedback well
Actions support key business values of customer service, associate satisfaction and financial success
Demonstrates pleasant, helpful and accurate service to internal and external customers
Respects fellow associates
Efficiently purchases and utilizes resources to produce quality products
Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments
Identifies problems and seeks resolution through sound judgment and solid decision making skills, where appropriate
Directs problems to higher level or applicable department for resolution
Works well in a team environment
Acts as a liaison with other resources/departments as appropriate
Gives recognition, collaborates and builds trust among others, treats people fairly, equally and respectfully promotes celebration when appropriate
Demonstrates requisite technical expertise as defined by the position.
Demonstrates commitment and reliability in getting the job done efficiently, timely, professionally and accurately
Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
Consistently strives to improve these skills and represents staff and division positively

Responsibilities

Own end‑to‑end administrative execution across initiatives, including meeting planning and communications, BAU tracking and stakeholder follow‑ups, timeline and dependency management, and ensuring inputs, reporting, and documentation are timely, aligned, and standardized—flagging risks or misalignments for leadership review.
Manages shared calendar for leadership team. Uses latest technology to coordinate/communicate travel schedules of full leadership team.
Acts as main point of contact to support planning, execution, and post event duties for all meetings/conferences attended or facilitated by RMAS.
Routinely plans, schedules, coordinates team meeting agendas, coordinating content, and confirming speakers & guests’ attendance.
Accountable for management of designated TEAMS folders. Keeping items organized/current and efficiently archiving dated material.
Provides monthly P&L tracking across the RMAS leadership team for expense management.
Facilitates new hire process for all RMAS associates to include procurement of required tools/equipment/system access/ etc.
Tracks, communicates, reports on all outstanding training required across the RMAS team.
Identifies areas where new administrative policies and procedures may be necessary within a department. Initiates the project to develop the new policy or procedure.
Research questions and problems regarding departmental or administrative policies, procedures, information or services, including questions, which are complex in nature. Gathers data from multiple sources and communicates or summarizes information as appropriate.
Performs data entry and develops databases or spreadsheets as necessary.