Part Time Senior Program Specialist - Tree Power Program

City of Anaheim•Anaheim, CA

15d

About The Position

The City of Anaheim Community Services Department is hiring a Senior Program Specialist to support its TreePower Program. The program provides Anaheim property owners with appropriate tree species to increase natural cooling in structures and conserve energy. This is a part-time, year-round position of approximately 30 hours per week, requiring some evenings and Saturdays. Bilingual English/Spanish speaking is highly desirable; English/Vietnamese is also desirable. Under minimal supervision, the position supports TreePower operations, including ordering and managing tree inventory, planning and assisting with deliveries, coordinating homeowner participation, conducting property audits, helping residents select suitable trees, and explaining proper tree care and maintenance. The role also provides customer service and clerical support, responds to public inquiries and complaints, maintains detailed records and database entries, prepares written materials, and participates in community awareness campaigns. This is the journey-level classification in the Recreation Services series. Depending on assigned program or functional area, incumbents may plan and administer programs, supervise employees and volunteers, coordinate recreational activities and special events, track program information and finances, support marketing and fundraising, and provide information and assistance to the public. The position requires a valid California Driver’s License by the date of appointment and a current tuberculosis clearance slip (less than two years old) by that date. Fingerprinting is required at hire for employees who have direct contact with minors. Applicants must pass the selection process, which includes at least a skills examination and oral interview; the successful candidate must also complete reference/background checks and a post-offer medical examination with drug/alcohol screening.

Requirements

Two years of journey-level experience related to the assigned recreational program, including supervision of employees and volunteers, or an equivalent combination of experience and training.
Experience, education, or knowledge in horticulture, arboriculture, or landscape design.
Experience working with the public.
Experience using word-processing, spreadsheet, and database applications and generating reports.
Knowledge of employee and volunteer supervision and training.
Knowledge of principles, practices, and service-delivery needs related to assigned program areas.
Knowledge of planning, implementing, and maintaining recreation and leisure programs and of community recreational, cultural, age-specific, and social needs.
Knowledge of applicable laws, regulations, codes, and guidelines related to assigned programs and facilities.
Knowledge of recreation site management and oversight.
Knowledge of safety practices, basic first aid, and adult and/or child CPR.
Knowledge of public relations, record keeping, cash handling, report preparation, business arithmetic, and statistical techniques.
Knowledge of modern office practices, methods, computer equipment, and applications, and English usage, spelling, vocabulary, grammar, and punctuation.
Ability to plan, oversee, and implement TreePower Program operations and activities.
Ability to use a personal vehicle for City business; mileage is reimbursed.
Ability to plan, oversee, implement, and coordinate recreation program operations and activities, including staff, contractors, and volunteers.
Ability to prepare recreation activities, reports, and related program materials, and monitor program budget revenue and expenditures.
Ability to understand recreation program and facility operations and interpret, apply, explain, and ensure compliance with applicable policies, procedures, laws, and regulations.
Ability to work independently while supervising facilities and user groups, understand and apply facility-use policies, and assist facility patrons courteously.
Ability to lift and move tables and chairs and arrange facilities for events or meetings.
Ability to respond calmly and effectively to rescues, medical emergencies, and injuries, including providing basic first aid and adult and/or child CPR.
Ability to maintain facilities and equipment in a clean, safe, and secure manner.
Ability to operate department program-registration and facility software, modern office equipment, and computer software.
Ability to maintain accurate logs and records and communicate effectively in English in person, by telephone, and in writing.
Ability to use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines, and to foster positive working relationships.
Possession of a valid California Driver’s License by the date of appointment.
Possession of a current tuberculosis clearance slip (less than two years old) by the date of appointment.
Fingerprinting at hire is required for employees with direct contact with minors.

Nice To Haves

Bilingual English/Spanish speaking is highly desirable.
Bilingual English/Vietnamese speaking is highly desirable.
Knowledge or experience in horticulture, arboriculture, or landscape design.

Responsibilities

Plan tree deliveries, deliver and order trees, and monitor tree inventory.
Set appointments, coordinate homeowner participation, and instruct residents on tree care and maintenance.
Meet residents or property owners to conduct site audits, help select appropriate trees, and distribute follow-up information.
Organize or perform tree tagging, moving, watering, delivery, and planting.
Maintain a high level of customer service, courtesy, and professionalism.
Provide office and clerical support; answer public inquiries, log and process requests, and enter site audit data into the database.
Create letters, reports, delivery routes, mailing labels, and other written communications; maintain detailed records.
Represent the City in person and by phone concerning TreePower and recreation program operations, activities, and services.
Participate in community awareness campaigns to promote the program.
Recruit, train, direct, evaluate, and supervise subordinate staff and volunteers.
Supervise, coordinate, and evaluate recreational programs; organize tasks, track program information and staff or volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records.
Order and maintain program supplies, equipment, and informational literature; interpret and follow written and oral instructions, policies, and procedures.
Assist with special events, including arranging booth staffing and delivery of publicity materials.
Provide program information by phone, at the front counter, by mail, and by email; respond to citizen requests and complaints, follow up, and help resolve problems.
Provide information, referrals, and assessments; coordinate emergency assistance and the Senior Wheels transportation program; assist with events and fundraisers; develop and distribute publicity; and liaise with community committees.
Recruit and orient instructors; coordinate annual instructor evaluations; prepare instructor payments and reports.
Develop advertising contacts and mailing lists; coordinate marketing information and news-release packets; create fliers, forms, letters, activity-guide copy, and press releases.
Enter course and instructor information into department software; reserve facilities, process registrations, cancel courses and notify patrons and staff, and process refunds and scholarship applications.
Prepare community center calendars for upcoming recreation-class sessions.
Liaise with the cable company to update Channel 3 slides and help maintain and update the Division website.
Assist with fundraising materials and records and contact prospective donors by phone or written correspondence.
Maintain positive working relationships with coworkers, other departments, outside agencies, and members of the public.
Perform related duties and responsibilities as required.