Senior Program Specialist - ESE (TEMP)

Community Services and Employment Training, Inc.•Visalia, CA

1d•$21 - $24•Onsite

About The Position

CSET is currently seeking to hire one Temporary Full-Time Senior Program Specialist to join the Expanded Subsidized Employment (ESE) program at the Visalia Employment Connection office, serving the Visalia and Tulare areas. The qualified candidate must be a motivated, knowledgeable, energetic, and engaging individual who is willing to work with people from diverse backgrounds. This role will support program participants by providing case management, career coaching, facilitating job readiness workshops, assisting with job development tasks, and connecting CalWORKs public assistance recipients with employers throughout the Visalia and Tulare areas. This position's purpose is to provide Tulare County residents with vocational counseling, supportive services, and career planning assistance. The incumbent is responsible for providing opportunities for potential customers in low-income communities to access WIOA Career Services and enroll in the ESE program.

Requirements

Ability to uphold company principles and practices to the highest degree and represent the agency in a professional
Provide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignified
Ability to speak effectively with groups of customers or employees of the
Ability to develop and maintain effective working relationships with employers, co-workers, members of other agencies and the general
Ability to deal with customers in a calm, professional, friendly and patient
Ability to work under pressure and work with different types of
Knowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program data
Possess communication skills, research abilities, flexibility and an ability to work well with
Ability to read and interpret
Ability to write routine reports and
Knowledge of local labor market and employer
Possess excellent organizational skills and attention to
Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed
Ability to work effectively with minimal
Ability to communicate effectively both verbally and in written
Ability to calculate figures for recording and tracking purposes; ability to calculate hours worked for timekeeping purposes.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to research solutions and problem-solve without direct instruction
California Driver's License and proof of auto insurance required.

Responsibilities

Collects, organizes, and analyzes information about individuals through records, tests, interviews and professional sources, to appraise their interests, aptitudes, abilities and personal characteristics for vocational
Maintains case management files, documents contact with customers, employers, school staff and other partners and provide all required documentation in a timely
Prepares and modifies documents including correspondence, reports, memos and
Serves as a customer liaison responding to customer problems, questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for the
Follow-up with customers and agencies as appropriate to document use/success of
Provides documentation to partnering
Inputs accurate and complete data for all contacts with customers into agency
Facilitates one-to-one counseling, case management, orientations and workshops to assist in preparation for job readiness, assist with resume building and help participants navigate
Remains updated on occupational and local labor market information, program requirements, and regulations affecting
Refers customers to other CSET program resources as applicable via the internal referral
Compiles and studies occupational, educational, and economic information to aid in making and carrying out vocational and educational
Participates in outreach events and meetings with partner agencies as
Participates in training and professional development to build required knowledge for the
Performs other duties including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and