Senior Program/Project Manager

U.S. Bank • Brookfield, WI

2d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description About the team: This role will be supporting Integrated Card Services (ICS) within the Payments Organization. ICS supports payment business lines to meet and exceed the increasing business demand in Credit Card Processing. What you will do: As a Group Program Manager, you will align stakeholder priorities within a program roadmap and collaborate across the program to ensure project backlog work is accounted for by multiple engineering teams. The ideal candidate will have a technical mindset and have experience in managing programs of work and collaborating with key stakeholders on the program and working with cross-functional teams. Key skills include the ability to bridge the gap between engineering and business and understand both the technical aspects of a product and the strategic goals of the organization. The individual should be goal-oriented, have a proactive approach to work, excellent cooperation and team-working skills and a willingness to constantly learn. Job Description U.S. Bank is seeking a skilled Program/Project Manager with exceptional IT project management process and methodologies experience to contribute toward the success of our technology initiatives. Responsible for the overall work efforts of a program or project team, ensuring proper controls are in place and processes are followed. Provides oversight to meet established function, quality, cost. Manages projects from initial concept through post implementation per methodology and via approved project tools. Builds bridges and relationships with key project stakeholders while serving as a liaison. Able to address issues via direct one-on-one dialog with project resources. Develops relationships with leadership of key project resources. Authors project management artifacts. Ensures project governance is established and observed. Recognizes, clarifies, and prioritizes project plan activities. Authors effective, clear, concise, and relevant communication for program/project stakeholders. Determines knowledge and skill sets required to ensure successful project outcome. Promotes collaborative relationships across project team members. Works effectively across the organization to achieve goals.

Requirements

• Bachelor's degree or equivalent work experience
• At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects
• Proficient in product management skills
• Strong knowledge of technical product/program development, implementation, and strategic analysis
• Strong knowledge of competitive market, operations and various products and services for Credit Card products
• Effective verbal and written communication skills
• Experience with API Scrum teams
• Experience with Agile methodology, Confluence, JIRA and MS Office Tools

Responsibilities

• Align stakeholder priorities within a program roadmap
• Collaborate across the program to ensure project backlog work is accounted for by multiple engineering teams
• Manage programs of work and collaborating with key stakeholders on the program and working with cross-functional teams
• Responsible for the overall work efforts of a program or project team, ensuring proper controls are in place and processes are followed
• Provides oversight to meet established function, quality, cost
• Manages projects from initial concept through post implementation per methodology and via approved project tools
• Builds bridges and relationships with key project stakeholders while serving as a liaison
• Able to address issues via direct one-on-one dialog with project resources
• Develops relationships with leadership of key project resources
• Authors project management artifacts
• Ensures project governance is established and observed
• Recognizes, clarifies, and prioritizes project plan activities
• Authors effective, clear, concise, and relevant communication for program/project stakeholders
• Determines knowledge and skill sets required to ensure successful project outcome
• Promotes collaborative relationships across project team members
• Works effectively across the organization to achieve goals

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees