Senior Program Manager

QDSSJobsOhio•Cincinnati, OH

4h•$110,000 - $135,000•Onsite

About The Position

Shape the future of innovation as we tackle cutting-edge projects that make a difference. We’re not just in the business of engineering—we’re building a brighter future. Driven by creativity and a culture of excellence, we believe in the power of engineering to solve today’s challenges and create opportunities for tomorrow. What we do matters. The Senior Program Manager will be responsible for managing and developing a customer-focused program of engineers with a wide range of experience and expertise, as well as building and managing customer relationships to ensure workload pipeline is full. This position requires strong team leadership, relationship management, and account management skills. The ideal candidate will have 7-15 years of experience in the engineering industry and project management. Due to the nature of this role, applicants must be a US Citizen and able to obtain a security clearance. This role is onsite in Cincinnati, OH.

Requirements

7-15 years of experience in the engineering industry with strong team leadership/relationship management/account management experience.
Bachelor's degree in a related field
Personnel and project management experience are required
Experience managing business of $4 - $8 million account is desirable
Strong foundation / experience in engineering services.
Hands-on experience with solving technical problems and leading cross-functional teams (CFT’s)
Strong leadership, interpersonal, communication, and presentation skills
Effective in executive management presentations
Excellent networking and relationship-building skills
Excellent written and verbal communication skills
Ability to forge relationships and build trust both within and external to the organization
Demonstrated ability to quickly learn new methods, techniques, and approaches
US Citizen required with the ability to obtain and maintain a Secret-level US DoD security clearance

Nice To Haves

Experience in design & analysis requirements
Experience with working on military aircraft/aero-engines and associated standards
Gas Turbine and Defense industry preferred.
Work well in a team-oriented, collaborative environment
Are meticulously detail-oriented
Enjoy people and dynamic teams with diverse experiences.
Experience in adoption and/or integration of emerging technologies (e.g., generative AI, automation platforms, digital assistants) into day-to-day operations for continuous improvement.

Responsibilities

Personnel management of a team of 30-60 indirect and 6-10 direct employees
Manage and develop a customer-focused program of engineers with a wide range of experience and expertise
Build and manage customer relationships to ensure workload pipeline is full, develop and execute strategies for team growth
Follow all company policies and procedures to ensure proper employee performance and development (metrics, performance reviews, training plans, etc.)
Coordinate growth strategy planning and execution with customer-specific account management teams
Manage all financial and operational aspects of the position, including revenue generation, growth, invoicing, manpower utilization, margin, etc.
Track and report metrics for your organization’s performance, including customer satisfaction, earned value, quality, employee engagement and retention, and financial KPIs
Monitor and improve program health governance structure
Manage recruitment initiatives with hiring managers on the team, participate in interviews and onboarding of technical staff
Support proposal development of new tasks (solution development, cost structure, schedule, and scope)
Develop internal processes and procedures based on best practices and lessons learned, where applicable
Collaborate with resource managers internally and externally to staff projects and ensure workload continuity
Apply technical principles, theories, and concepts to solve a wide range of challenging engineering problems.
This position description is not intended to be all-inclusive, and the employee will also perform other tasks as assigned.