Senior Program Manager
About The Position
About StickerYou StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos, and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape, and quantity. Business and consumers can make their marketing, packaging, décor, or personal expression professional grade. We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We proudly make custom products locally for the global market using software and advanced digital manufacturing. We make what matters stick! The Role We are seeking an experienced Senior Program Manager to lead one of our company's most strategic initiatives: Factory in a Box. Factory in a Box is a cross-functional transformation program that will establish a repeatable manufacturing model capable of being deployed across multiple locations. The program combines manufacturing equipment, software development, cloud technologies, logistics, legal entity creation, reporting, marketing, pricing, and operational readiness into a single integrated program. The Senior Program Manager will be accountable for the successful delivery of the overall program by coordinating multiple workstreams, managing dependencies, facilitating executive decision-making, and ensuring the program achieves its strategic objectives. This role does not require the successful candidate to be the technical expert in every discipline. Instead, they will lead through collaboration with experienced workstream owners who are accountable for delivery within their respective areas.
Requirements
- 10+ years of progressively responsible experience in project and program management.
- Demonstrated success leading large, cross-functional business transformation programs.
- Experience coordinating initiatives involving multiple business functions and technical disciplines.
- Strong executive communication and stakeholder management skills.
- Experience managing complex vendor relationships.
- Experience facilitating executive steering committees.
- Strong understanding of dependency management, critical path analysis, and enterprise risk management.
- Experience managing integrated budgets and program schedules.
Nice To Haves
- Experience in one or more of the following environments: Manufacturing, Industrial automation, Capital equipment implementation, Supply chain or logistics, Digital transformation, ERP implementations, Multi-site operations, Software development, Cloud technologies.
- Experience in the printing industry is considered an asset but is not required.
Responsibilities
- Lead the Factory in a Box program from initiation through successful implementation.
- Develop and maintain the integrated program roadmap, master schedule, milestones, and critical path.
- Ensure alignment across all workstreams and organizational stakeholders.
- Monitor overall program health, schedule, scope, budget, and quality.
- Drive accountability while enabling collaboration among workstream owners.
- Identify and manage cross-functional dependencies.
- Ensure the program remains aligned with strategic business objectives.
- Coordinate and integrate work across multiple disciplines, including: Equipment and Mechanical Engineering, Manufacturing Equipment Procurement, Systems Integration, Software Development, Cloud Migration, Reporting and Business Intelligence, Logistics and Supply Chain, Marketing and Pricing, Legal and Corporate Entity Creation, Operational Readiness, Government Funding and Reporting (e.g., IRAP).
- Facilitate collaboration across workstreams and ensure that decisions, risks, and dependencies are proactively managed.
- Establish and maintain program governance.
- Chair weekly cross-functional program meetings.
- Maintain integrated project plans and dashboards.
- Prepare executive status reports and Steering Committee presentations.
- Escalate decisions requiring executive approval.
- Ensure workstream owners remain aligned with overall program objectives.
- Maintain comprehensive RAID (Risks, Assumptions, Issues, and Dependencies) logs.
- Identify risks early and develop mitigation strategies.
- Resolve cross-functional issues before they impact delivery.
- Monitor program health and recommend corrective actions.
- Coordinate external vendors, consultants, systems integrators, and technology partners.
- Monitor vendor performance and contractual commitments.
- Facilitate collaboration between internal teams and external suppliers.
- Monitor program budgets, forecasts, and expenditures.
- Identify financial risks and opportunities.
- Support business case updates throughout the program lifecycle.
- Coordinate implementation readiness across all business functions.
- Support communication planning and organizational adoption.
- Help ensure successful transition into ongoing operations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
