Senior Program Manager

Alzheimer's Association•Fargo, ND

61d•$62,000 - $75,000

About The Position

The purpose of this role is to implement the Alzheimer's Association's program delivery and growth strategy to reach more people with volunteer-delivered programs. The Senior Program Manager is responsible for leading staff as well as identifying, recruiting, engaging and growing volunteers and community partners while meeting Association best practices to achieve growth goals and benchmarks. This position will partner with all other mission pillars of the Alzheimer's Association (Public Policy, Development, Concern and Awareness, Health Systems and Operations) to assist in reaching strategic goals in all areas. The position is responsible for serving designated counties in Eastern North Dakota, including Cass, Ransom, Sargent, and Richland. This position may provide services in other areas of ND, as needed, and covers Clay County in MN. This position is partially grant funded and will help to fulfill requirements of a contract with the North Dakota Department of Health and Human Services, Aging Services Section. Travel will be required of this position whenever virtual delivery is not possible. This position is grant funded.

Requirements

Master degree in social work, (Master's in Counseling, Gerontology, or Family Therapy also accepted) + 1 year experience required.
Excellent interpersonal and verbal/written communication skills.
Strong presentation skills and previous experience as a public speaker or educator.
Strong staff and project management skills.
Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives.
Able to identify and cultivate relationships with community partners, organizations, volunteers and with all communities to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action.
Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
Familiarity with a public health approach focused on health promotion and early detection.
Experience building rapport/trust, assessing needs and articulating a value proposition.
Ability to represent the Association effectively to community partners, community leaders, and corporate partners.
General knowledge of community health, community-based organizations and systems.
Ability and willingness to work some evenings and weekends, if necessary.
Ability to bend, stoop, lift and transport up to 25 lbs. of materials.
Ability to travel.
Must have a valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance.

Nice To Haves

Preferred Master degree in degree in social work, (Master's in Counseling, Gerontology, or Family Therapy also accepted) and licensure (LSW, LCSW, LPC, LCPC) + 2 - 3 years experience.
Knowledge of Alzheimer's disease and related disorders, preferred.

Responsibilities

Lead care and support operations, program staff and volunteers in Eastern North Dakota.
Partner with all ND program staff to track progress on ND Contract and Care and Support Key Performance Indicators to achieve all goals.
Attends and actively participates in all appropriate meetings and discusses programmatic challenges and successes on an ongoing basis with the Care & Support team.
Conduct ongoing community assessments through Community Forums, as appropriate, in each market to ensure that volunteer-led programs are aligned with community needs and offered where demand is high.
Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support. Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance.
Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association's program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond the Alzheimer's Association's traditional partners.
Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer's Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association's goals, best practices, and core values.
Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).
Partners with all mission pillars (Public Policy, Development, Concern and Awareness, Health Systems, and Operations) to advance internal key performance indicators. Examples may include recruiting advocates, providing media interviews, and advancing the Association's health systems strategy.
Provides support to the ND Program Director and other staff, as needed with all activities.
Travels to communities in eastern North Dakota to provide programs and services whenever virtual or volunteer programming is unavailable.
Establish rapport and engage with individuals using clinical practice strategies to assess needs and determine appropriate interventions and resources as needed.
Other duties as assigned.

Benefits

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing.
They are also eligible for our gold standard 401(k) retirement plan.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

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