Senior Program Manager
About The Position
Intren West (IW) Professional Services Construction Management Solutions provides strategic program management, construction management, and operational consulting services supporting complex infrastructure, utility, and capital improvement initiatives. The company specializes in delivering high-impact solutions across planning, execution, field operations, stakeholder coordination, and regulatory compliance for public and private sector clients. With expertise in utility operations, infrastructure modernization, wildfire resilience, climate adaptation, and operational strategy, IW Professional Services partners with organizations to improve project delivery, operational efficiency, safety, and long-term asset performance. The firm supports cross-functional program execution through disciplined governance, technical oversight, risk management, and data-driven decision-making. IW Professional Services is committed to delivering scalable, sustainable, and cost-effective solutions that help clients navigate evolving operational challenges while advancing reliability, resiliency, and customer-focused outcomes. This Senior Program Manager role supports enterprise project execution and executive operating rhythem standard work, including operating reviews, metric governance, and target-setting processes. The role partners closely with cross-functional leaders across Engineering, Planning & Strategy, Operations, and Data teams to drive alignment, accountability, and high-quality performance insights. The Senior role leads execution of enterprise initiatives, driving progress across stakeholders with guidance from expert SMEs and leadership.
Requirements
- Bachelor’s degree or equivalent experience
- 6 years of related experience or equivalent
Nice To Haves
- Experience supporting executive operating reviews, KPI governance, or enterprise performance management
- Strong cross-functional leadership and stakeholder management skills
- Ability to synthesize complex data into clear, actionable insights
- PMP or CAPM Certification
Responsibilities
- Lead coordination and execution of enterprise operating reviews (weekly, monthly, quarterly), ensuring alignment to standardized processes, timelines, and outputs
- Support the development, governance, and continuous improvement of enterprise KPIs, including definitions, methodologies, and performance narratives
- Partner with functional leaders to support annual target setting, including alignment to executive goals and performance frameworks
- Manage cross-functional deliverables tied to enterprise initiatives and executive reporting cadences
- Review and quality-assure executive-level metric submissions, ensuring accuracy, consistency, and alignment to enterprise standards
- Facilitate cross-functional discussions to resolve data gaps, performance variances, and metric ambiguity
- Develop executive-ready materials (scorecards, summaries, performance insights) that enable decision-making and performance transparency
- Drive consistency in reporting by aligning outputs to a “single voice” across functions
- Build and maintain stakeholder alignment by clearly communicating expectations, timelines, and roles
- Lead execution of enterprise projects and initiatives related to KPI governance, operating reviews, and target-setting processes
- Own tracking and delivery of key milestones across cross-functional stakeholders, ensuring accountability to timelines and deliverables
- Apply structured problem solving to identify drivers of performance and support development of corrective actions
- Facilitate effective cross-functional and executive meetings to drive alignment, decisions, and issue resolution
- Translate complex performance data into clear, concise, executive-ready insights
- Perform quality assurance on enterprise deliverables, including reconciliation of data and narratives for consistency
- Escalate risks and remove barriers to ensure delivery against committed timelines
- Ensure deliverables align to established enterprise standards, processes, and reporting expectations
- Identify and drive process improvements to enhance efficiency, data quality, and reporting effectiveness
Benefits
- 401(k) Plan
- Employee Stock Purchase Plan
- Health, Dental, & Vision Insurance
- Voluntary Life Insurance
- Voluntary Short Term & Long-Term Disability
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
