About The Position

This role is for a Senior Program Manager with a focus on Fraud Technology within the banking sector, requiring extensive experience in Program and Portfolio Management. The position involves providing centralized coordination for implementation, training, and change activities, managing dependencies across various teams including Technology, Support, Training, and Change Management. The role also includes monitoring and tracking milestones, risks, and issues, coordinating the sequencing of procedure updates and training readiness, and driving stakeholder communication and escalation.

Requirements

  • 12+ years of Program Management Experience.
  • Experience with Fraud domain/Technology.
  • Project & Portfolio experience.
  • Experience with monitoring and tracking milestones, risks, and issues.
  • Experience coordinating sequencing of procedure updates and training readiness.
  • Experience driving stakeholder communication and escalation.

Responsibilities

  • Provide centralized coordination across implementation, training, and change activities.
  • Manage dependencies across Technology, Support Teams, Training, and Change Management.
  • Monitor and track milestones, risks, and issues.
  • Coordinate sequencing of procedure updates and training readiness.
  • Drive stakeholder communication and escalation.
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