About The Position

ICF’s Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. ICF is seeking an experienced Senior Program Manager to lead a program supporting law enforcement, intelligence, and security operations for a federal government client. The role oversees program execution, personnel, deliverables, and client relationships while ensuring responsive, high-quality support in a sensitive operational environment. The position is contingent upon a contract award; interviews and offers are being made in anticipation of the award. It is 100% onsite in Washington, D.C.

Requirements

  • U.S. citizenship is required due to federal contract requirements.
  • Must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S.
  • Ability to meet the position’s applicable security and suitability requirements.
  • At least 10 years of program management experience supporting law enforcement and/or intelligence programs.
  • Experience managing teams, competing priorities, and complex deliverables in a government or similarly structured environment.
  • Demonstrated ability to manage program performance, schedules, resources, and risks.
  • Strong written and verbal communication skills, including experience preparing leadership briefings and program reports.
  • Sound judgment and demonstrated discretion when handling sensitive information.

Nice To Haves

  • Project Management Professional (PMP) certification or comparable credential.
  • Bachelor’s or advanced degree in criminal justice, intelligence studies, international relations, public administration, business, or a related field.
  • Experience supporting the U.S. Department of State, Diplomatic Security Service, or comparable federal law enforcement or intelligence organizations.
  • Demonstrated experience supporting criminal case management, personnel background checks or investigations, and protective operations.
  • Understanding of U.S. foreign affairs and embassy operations, including coordination among domestic and overseas stakeholders.
  • Experience supporting overseas missions or programs involving embassy security and protective activities.
  • Familiarity with investigative case management systems and background investigation workflows.
  • Experience managing federal contracts and monitoring contractual deliverables.

Responsibilities

  • Lead day-to-day program execution, including staffing, resource allocation, schedules, budgets, performance monitoring, and quality assurance.
  • Serve as the primary point of contact for government stakeholders, coordinating priorities, resolving issues, and communicating program status.
  • Oversee support for criminal case management, including case tracking, documentation, information coordination, and reporting.
  • Manage support for personnel background checks and investigations, ensuring accuracy, timeliness, and appropriate handling of sensitive information.
  • Coordinate program support for protective operations, including planning, operational readiness, and stakeholder coordination.
  • Align program activities with foreign affairs priorities and the operational requirements of U.S. embassies and overseas missions.
  • Coordinate with law enforcement, intelligence, diplomatic security, and interagency partners.
  • Develop and maintain program plans, standard operating procedures, performance metrics, risk assessments, and executive briefings.
  • Recruit, supervise, mentor, and evaluate staff supporting multiple functional areas.
  • Identify operational risks and implement improvements that strengthen delivery, accountability, and client satisfaction.
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