Senior Program Manager, Transformation

Advance Stores Company•Raleigh, NC

About The Position

The Senior Program Manager, Transformation joins the Corporate Strategy & Transformation team and manages complex, cross-functional programs, leading business process redesign and implementation across multiple functions and teams. The role assesses proposed initiatives, clarifies current and desired states, scope, ownership, dependencies, risks, readiness, and success measures, and works with sponsors and functional leaders to translate strategic priorities into actionable initiatives. It recommends an appropriate transformation approach, sequencing, governance, and level of support based on complexity, value, and cross-functional impact. The position leads programs from planning through implementation and stabilization, managing integrated plans, workstreams, stakeholders, resources, financials, risks, dependencies, governance, and executive reporting. It leads current- and future-state process design with business owners and subject matter experts, translating designs into implementation plans across business, process, technology, and change workstreams. The role also aligns initiatives with organizational priorities, establishes and evaluates KPIs and expected benefits, strengthens portfolio governance and visibility, communicates recommendations and trade-offs, facilitates decisions, and drives accountability in a matrixed environment without direct authority.

Requirements

7+ years of progressive experience leading increasingly complex, cross-functional projects, programs, or business transformations involving multiple functions and workstreams.
Experience leading business process redesign and implementation efforts that delivered measurable operational, financial, customer, or organizational improvements.
Experience leading implementation through business readiness, rollout, stabilization, and transition to ongoing business ownership.
Strong program management experience across integrated planning, financials, resources, governance, risks, dependencies, and executive reporting.
Business and financial acumen, including experience interpreting KPIs, evaluating performance, and connecting program decisions to operational and financial outcomes.
Bachelor's degree or equivalent combination of education and relevant experience.

Nice To Haves

Background in corporate strategy, finance, management consulting, business operations, or a related discipline.
Advanced degree in Business Administration (MBA), Operations, Supply Chain, Engineering, Technology, Organizational Development, or a related field.
PMP, Lean Six Sigma, or a comparable certification.

Responsibilities

Assess complex business problems and initiatives to clarify the current state, desired outcomes, scope, ownership, dependencies, risks, readiness, and measures of success.
Lead early planning with business sponsors and functional leaders to translate strategic priorities and business needs into actionable transformation initiatives.
Recommend transformation approaches, sequencing, governance, and support based on initiative complexity, value, and cross-functional impact.
Lead complex cross-functional programs from planning through implementation and stabilization, remove barriers, and drive measurable business outcomes.
Develop and manage integrated program plans covering scope, milestones, financials, resources, risks, dependencies, and governance.
Establish workstream ownership, decision-making processes, and executive reporting; coordinate stakeholders and workstreams against program objectives.
Lead current-state assessments and future-state process design with business owners and subject matter experts.
Identify opportunities to improve business performance through process, organizational, and operational changes.
Define workflows, roles, decision points, controls, performance measures, and implementation requirements for future-state processes.
Translate future-state process designs into coordinated implementation plans across business, process, technology, and change workstreams.
Align programs and initiatives with business objectives, strategic priorities, and enterprise initiatives.
Partner with leadership to establish KPIs, expected benefits, and success metrics.
Apply consistent governance, reporting, and delivery practices to improve portfolio visibility and decision-making.
Evaluate initiative performance, identify delivery gaps, and recommend actions to realize expected business value.
Build alignment and maintain momentum with business sponsors, functional leaders, and workstream owners.
Facilitate decisions across teams with competing priorities and objectives.
Communicate recommendations on complex issues, trade-offs, risks, implementation considerations, and program status to stakeholders at all levels.
Influence outcomes and drive accountability in a matrixed environment without direct authority.