Senior Program Manager (SPM) – Technical Operations
About The Position
We are looking for a Senior Program Manager (SPM) to lead enterprise-level programs that span multiple regions, teams, and disciplines. This role represents the highest level of delivery leadership within Technical Operations and is responsible for shaping how our most critical work is executed. You will operate at the intersection of strategy and execution, ensuring that large-scale programs are delivered with consistency, precision, and accountability. You will establish program governance, define execution frameworks, and drive alignment across Project Managers, Engineering, Fabrication, Field Services, and Operations. You will maintain full visibility into program performance, ensuring that all projects within the program are aligned, risks are managed, and outcomes are achieved. You will lead program-level cadence with both internal leadership and clients, ensuring transparency and confidence at every stage. Financial ownership at this level is comprehensive. You will oversee program-level forecasting, margin strategy, and risk mitigation, ensuring that large-scale initiatives are delivered successfully and profitably. You will serve as a senior partner to executive stakeholders, both internally and externally, influencing decision-making and helping shape long-term strategy. This role requires the ability to operate with authority, clarity, and confidence in high-visibility environments. You are responsible for defining how delivery operates at scale across the organization. Your decisions influence performance across regions, teams, and major client relationships.
Requirements
- Minimum 15+ years of progressive project, program, or enterprise delivery leadership experience.
- Demonstrated success leading multi-program, multi-region, or global delivery environments.
- Proven experience in account-level and enterprise-level governance roles.
- Prior experience as a Program Manager required.
- Proven ability to operate at executive and strategic levels under high-pressure conditions.
- Exceptional leadership, communication, and organizational capability.
- Expert-level program and portfolio management.
- Advanced financial modeling, forecasting, and margin management.
- Strong contractual and governance acumen.
- Executive-level communication and stakeholder management.
- Bachelor’s degree or equivalent professional experience required (technical or business discipline preferred).
- PMP certification required.
Nice To Haves
- Strong preference for AV, broadcast, media, or enterprise technology experience.
- PgMP or equivalent advanced certification strongly preferred.
- Executive leadership or program governance training preferred.
Responsibilities
- Lead enterprise-level programs that span multiple regions, teams, and disciplines.
- Shape how critical work is executed within Technical Operations.
- Operate at the intersection of strategy and execution, ensuring large-scale programs are delivered with consistency, precision, and accountability.
- Establish program governance and define execution frameworks.
- Drive alignment across Project Managers, Engineering, Fabrication, Field Services, and Operations.
- Maintain full visibility into program performance, ensuring project alignment, risk management, and outcome achievement.
- Lead program-level cadence with internal leadership and clients.
- Oversee program-level forecasting, margin strategy, and risk mitigation.
- Serve as a senior partner to executive stakeholders, influencing decision-making and shaping long-term strategy.
- Define how delivery operates at scale across the organization.
- Develop Program Managers and scale leadership.
Benefits
- Competitive compensation
- Multiple medical plan options
- HSA & HRA company contributions
- Dental coverage, including orthodontic benefits
- Vision plans
- Company-paid benefits
- Basic Life, AD&D
- Short-Term and Long-Term Disability insurance
- Employee Assistance Program (EAP)
- Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
- 401k with company match
- Paid maternity leave
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- Critical Illness insurance
- Hospital Indemnity insurance
- Accident Insurance
- Pet Insurance
- Homeowners and Auto Insurance
- Supplemental Life and AD&D coverage
- Legal Services
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
