Senior Program Manager, Release Management

Box•San Francisco, CA

11d•Hybrid

About The Position

Box is seeking a Sr. Program Manager to support Release Management within the GTM PMO organization. This role involves partnering closely with stakeholders across Product Marketing, Product Management, Technical Program Management, and operational functions (Technical Publications, Security, Product Legal, and more) to drive go-to-market activities and ensure the on-time delivery of product launches. The ideal candidate will have a passion for how technology is changing the way we work, experience managing such programs, and enjoy working in a fast-paced and ambiguous environment. Key aspects of the role include building strong cross-functional relationships, synthesizing complex technical and operational considerations into tangible business requirements, and effectively communicating across all levels of the organization.

Requirements

Exceptional collaborator and communicator with an ability to lead and coordinate complex, cross-functional initiatives
Strategic thinker who understands the bigger picture while also being comfortable in the details of deliverables
5+ years of program and project management experience
Bachelor's degree in relevant field
Experience working with Google Sheets or related project management tools
Proven ability to excel in the face of ambiguity and responding to changing needs or shifting priorities while minimizing project impact
Strong communication skills (written and verbal)
Ability to work well within time constraints to meet critical business needs

Responsibilities

Manage the end-to-end release management process, from the product release to production to the planning of GTM activities to ensure successful marketing launch
Partner with cross-functional stakeholders, including product management, go-to-market teams, product operations, product marketing to understand tasks and deliverables that are essential for launch and drive delivery of those tasks and deliverables
Partner closely with operational teams (legal, technical accounting, go-to-market ops) to identify and resolve complex, cross-functional operational issues, often unique to each project
Facilitate conversations and drive consensus for complex, ambiguous problems with diverse, sometimes conflicting viewpoints
Partner deeply with product marketing to develop and execute quarterly marketing plans, launch tiering, and key product launches
Partner closely with product management to drive product release activities to support a successful deployment to production
Create and maintain a single source of truth that cross-functional stakeholders can use to keep track of product release timing, status, and details