Senior Program Manager, OCI Event Operations & Scale

Oracle • Nashville, TN

2d

About The Position

Oracle Cloud Infrastructure (OCI) powers the world's most demanding workloads, helping organizations innovate with secure, high-performance cloud services. As OCI continues its rapid growth, we're investing in operational excellence, strategic initiatives, and scalable business processes that enable our teams to deliver exceptional customer experiences and accelerate innovation. This role focuses on building and managing the operational infrastructure that allows OCI Summits and flagship events to scale efficiently and consistently across regions.

Requirements

• 5+ years of experience in event operations, experiential marketing, marketing operations, or program management.
• Strong project management skills with experience managing timelines, deliverables, dependencies, and multiple workstreams.
• Experience coordinating vendors, agencies, venues, and internal stakeholders.
• Experience supporting event budgets, purchase orders, contracts, invoicing, and procurement processes.
• Strong organizational skills and exceptional attention to detail.
• Ability to create and maintain operational documentation, trackers, processes, and event playbooks.
• Strong written and verbal communication skills.
• Ability to problem-solve quickly and effectively in high-pressure environments.
• Ability to travel domestically and internationally.
• A minimum of 5 years combined experience with project management, data analysis and direct business experience within a specialized function.

Nice To Haves

• Experience supporting large-scale global or multi-region events.
• Experience with event registration and attendee management platforms.
• Experience managing onsite event operations and logistics.
• Familiarity with compliance requirements related to customer gifts, hospitality, and event programs.
• Experience with international shipping, fulfillment, and merchandise programs.
• Experience managing event mobile apps and attendee communications.
• Experience developing standardized operating procedures and scalable event processes.
• Bachelor's degree in Business Administration, Management or related field.
• PMP / Scrum Master certification.
• Proven ability to work cross-functionally with functional and technical teams.
• Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy.
• Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint.
• Expert level experience with Excel, creating dynamic pivot reports and data visualization.
• Ability to influence through data visualization and interpretation.
• Must be self-directed and able to work independently as well as in a team environment.
• Must be comfortable working in ambiguous situations.
• Excellent interpersonal skills.

Responsibilities

• Manage detailed event workback schedules, milestones, dependencies, and readiness.
• Build standardized Summit templates, checklists, RACI models, operating procedures, and planning tools.
• Coordinate registration, attendee communications, mobile app requirements, credentialing, onsite logistics, transportation, merchandise, and customer hospitality.
• Manage agency and vendor workflows, purchase orders, SOWs, budgets, invoices, and procurement timelines.
• Coordinate compliance processes associated with customer experiences, gifts, strategic partner programs, and fulfillment.
• Maintain attendee, executive, speaker, and partner trackers.
• Support international event planning, including regional requirements and localization.
• Manage post-event closeout and ensure lessons learned are incorporated into future programs.
• Establish a central source of truth for the OCI events portfolio.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree