Senior Program Manager - Family & Children's Services

County of Mendocino•Ukiah, CA

2d•Onsite

About The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Under administrative direction provides management level oversight over program staff of Family and Children’s Services (FCS) within the Department of Social Services, and performs highly complex professional level functions involving the development, implementation and maintenance of programs, including: identifying needs; managing the administration of grants; developing contracts; developing policies and procedures; and overseeing fiscal and administrative functions associated with programs. Manager Academy is mandatory for all managers and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Requirements

A bachelor’s degree from an accredited college or university in Social or Behavioral Science, Public or Mental Health, Public or Business Administration, AND three (3) years full-time supervisory experience in child welfare comparable to Social Worker Supervisor in Mendocino County OR two (2) years fulltime experience performing duties of a Program Manager in child welfare comparable to Mendocino County.
A master’s degree from an accredited college or university in Social or Behavioral Science, Public or Mental Health, Public or Business Administration, AND two (2) years full-time supervisory experience in child welfare comparable to Social Worker Supervisor in Mendocino County OR one (1) year fulltime experience performing duties of a Program Manager in child welfare comparable to Mendocino County.
Up to five (5) years directly related child welfare supervisory/management experience may be substituted for education.
Valid Driver's License is preferred but not required.
Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Knowledge of: Functions, principles, and operation of complex public programs.
Knowledge of: Principles and practices of assigned discipline including public administration; governmental finance, budgeting, and accounting; supervision; personnel administration; analytical procedures; procurement methods; and modern office management methods and practices.
Knowledge of: Conflict Resolution
Knowledge of: Compliance with local, state, and federal regulations.
Knowledge of: Technical report writing, methods of analysis, and methods of supervision.
Skill in: Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
Skill in: Selecting and motivating staff and providing for their training and professional development.
Skill in: Using tact, discretion, initiative and independent judgment within established guidelines.
Skill in: Researching, compiling, and summarizing a variety of informational and statistical data and materials.
Skill in: Using a computer to accurately and rapidly enter and retrieve data and information.
Skill in: Communicating clearly and effectively, both verbally and in writing with a variety of individuals.
Skill in: Preparing clear and concise reports, correspondence and other written materials.
Mental and Physical Ability to: Effectively plan, develop, implement and evaluate comprehensive programs of a broad scope and a high degree of complexity.
Mental and Physical Ability to: Exercise administrative supervision and direction over professional, technical, and clerical staff.
Mental and Physical Ability to: Analyze operational problems and make sound policy and procedural recommendations.
Mental and Physical Ability to: Make effective presentations before public officials, committees, and outside agencies.
Mental and Physical Ability to: Establish, maintain and foster positive and effective working relationships with those contacted in the course of work.
Mental and Physical Ability to: Use initiative and independent judgment within established procedural guidelines.
Mental and Physical Ability to: Plan, delegate, prioritize and evaluate the work of staff and provide effective supervision.
Mental and Physical Ability to: Develop and implement short and long range program goals and objectives.
Mental and Physical Ability to: Analyze policies and procedures, develop and implement revisions.
While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear, and lift and/or move up to 25 pounds.

Nice To Haves

Valid Driver's License is preferred but not required.
Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Responsibilities

Assist with the general management and administration of complex programs within the Family and Children's Services.
Plan, organize, direct, manage and coordinate the operations within the program areas, establishes priorities, goals and objectives consistent with division and department policies and procedures.
Carry out supervisory responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Oversee a variety of quality assurance activities; is responsible for maintaining current awareness of changes in laws and regulations as well as keeping subordinate staff informed.
Oversee staff in the compilation and analysis of data and make recommendations on the formulation of policy and procedures, and program changes.
Oversee staff in conducting studies and making recommendations for procedural or organizational changes; oversee the planning and implementation of program changes.
Coordinate and oversee staff engaged in departmental activities between divisions and/or units, with the County, and with outside agencies and ensures compliance with program requirements.
Participate in the negotiation, development and monitoring of contracts with provider and assist in the initiation and management of policies and procedures appropriate to the administration of such contracts.
Develop and coordinate the provision of statistical/database material for reports and program analyses
Participate in the preparation and monitoring of program budgets, work plans and other administrative and fiscal functions, including: determining goals and objectives; reviewing and analyzing project budgets; correcting errors; reviewing billing statements and authorizing payments.
Serve as a resource for interpretation of federal and state laws affecting the division and has a major role in the development, and administration of procedures and ensures proper procedures are in place and followed.
Develop, review, amend, and interpret departmental policies and procedures to ensure compliance with state and federal legislation, regulations, and directives concerning program matters.
Perform analysis and prepare detailed written reports of findings pertaining to the quality and efficiency of services provided within the division.
Participate in special projects as assigned.
Perform other related duties as assigned.