Senior Program Manager - Clinical Innovation

Mayo Clinic•Rochester, MN

9h•$105,060 - $157,643•Hybrid

About The Position

The Senior Program Manager works collaboratively with stakeholders to develop strategic initiatives, manage the execution of such initiatives. Identifies, evaluates and advances innovation care delivery, digital health and operational transformation opportunities aligned with Mayo Clinic's strategic priorities. The Senior Program Manager participates in gap identification and assessment to drive prioritization of work and may lead contract negotiations with external collaborators for activities within their assigned programs. Develops and manages strategic relationships with industry partners, technology vendors and internal stakeholders to supports evaluation, pilot implementation and scaling of innovative solutions. Initiates, actively manages, and maintains positive working relationships with internal and external groups. Acts as a mentor for direct and indirect report team members. The Senior Program Manager works independently, assuming primary responsibility for planning, directing, coordinating and delivering initiative and project activities through the entire project life cycle (from initiation to completion) that are major/complex/business critical. Leads complex healthcare technology, clinical operations and digital transformation initiatives involving multidisciplinary stakeholders. The Senior Program Manager is responsible to lead project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards. Accountable for achieving intended clinical, operational, financial and experience outcomes through effective implementation, adoption and sustainment program objectives. Responsible for generating and managing the overall budget (as applicable) within their assigned collaborations and for related projects. Leads and provides direction in the development and tracking of project budgets. This position requires significant capacity to manage multiple competing objectives, to prioritize, and to communicate complex information in clear and unambiguous terms to management and leadership. Uses data to define success metrics, evaluate outcomes, identify risks and support executive decision-making. This individual may support leadership in strategic planning processes. Serves as a strategic advisor by developing business cases, evaluating opportunities and providing recommendations to advance organizational priorities. Presents project requests to internal and external committees and oversight bodies to receive approval and project direction and input. Independently leads problem-solving and decision-making activities, within the scope of their assigned collaborations and related projects and change management processes taking reasonable and prudent actions to accomplish agreed upon project objectives. Leads change management efforts that drive stakeholder alignment, adoption and sustainable transformation. Leverages years of experience to manage stakeholder relationships and extensive projects and is highly competent in the implementation of project results. Uses advanced negotiation skills that are characterized by innovative thinking. Manages a portfolio of interconnected initiatives, balancing competing priorities, shared resources and strategic objectives across multiple stakeholders. Must have strong business acumen with the ability to work with people from diverse functional backgrounds and build relationships across the organization. Serves as a trusted advisor to senior leaders through executive presentations, governance participation and influence across matrixed organizational structures. May require matrix supervision and evaluation of staff from other departments and divisions, individuals from their assigned external collaborations, and/contractor/vendor resources. May have direct and indirect reports and be in a position to employ and guide the project staff in a goal-oriented manner. The Senior Program Manager serves as a key member of the Clinical Innovation team and leads the development, implementation and scaling of innovative care delivery models, healthcare technologies and strategic partnerships. That improves patient care, workforce experience and operational excellence.

Requirements

Bachelor's degree in management, business administration, health care administration, or related field with 7 years of related business and/or project management experience OR Master's degree in management, business administration, health care administration, or related field with 3 years of related business and/or project management experience OR Associate's degree with 9 years of related business and/or project management experience.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (e.g., U.S. Citizen, national, permanent resident, refugee, or asylee).
Must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations.

Nice To Haves

Education preference: project management, business administration, management.
Previous experience as a project manager (large, complex projects) or program manager is preferred.
Preference given to candidates with a Master's degree.
Experience leading healthcare innovation, digital transformation, virtual care, care model redesign, clinical technology implementation or operational improvement initiatives within a complex healthcare environment.
Demonstrated experience evaluating and implementing emerging technologies, developing business cases, managing external partnerships and translating strategy into measurable outcomes.

Responsibilities

Develop strategic initiatives and manage their execution.
Identify, evaluate, and advance innovation care delivery, digital health, and operational transformation opportunities.
Participate in gap identification and assessment to drive prioritization of work.
Lead contract negotiations with external collaborators.
Develop and manage strategic relationships with industry partners, technology vendors, and internal stakeholders.
Initiate, actively manage, and maintain positive working relationships with internal and external groups.
Act as a mentor for direct and indirect report team members.
Assume primary responsibility for planning, directing, coordinating, and delivering initiative and project activities through the entire project life cycle.
Lead complex healthcare technology, clinical operations, and digital transformation initiatives.
Ensure project objectives are met on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards.
Achieve intended clinical, operational, financial, and experience outcomes through effective implementation, adoption, and sustainment.
Generate and manage the overall budget within assigned collaborations and for related projects.
Lead and provide direction in the development and tracking of project budgets.
Manage multiple competing objectives, prioritize tasks, and communicate complex information clearly.
Use data to define success metrics, evaluate outcomes, identify risks, and support executive decision-making.
Support leadership in strategic planning processes.
Serve as a strategic advisor by developing business cases, evaluating opportunities, and providing recommendations.
Present project requests to internal and external committees and oversight bodies.
Independently lead problem-solving and decision-making activities.
Lead change management efforts that drive stakeholder alignment, adoption, and sustainable transformation.
Manage stakeholder relationships and extensive projects.
Use advanced negotiation skills characterized by innovative thinking.
Manage a portfolio of interconnected initiatives, balancing competing priorities, shared resources, and strategic objectives.
Build relationships across the organization.
Serve as a trusted advisor to senior leaders through executive presentations, governance participation, and influence.
May require matrix supervision and evaluation of staff.
May have direct and indirect reports and employ and guide project staff.
Lead the development, implementation, and scaling of innovative care delivery models, healthcare technologies, and strategic partnerships.