Senior Program Manager, Capital Projects

HR Strategy Group•Baltimore, MD

11h•Hybrid

About The Position

Join our mission-driven organization that’s growing rapidly and shaping the future of our community in South Baltimore. Do you enjoy challenging projects focused on improving the quality of life for community members? If you are innovative, flexible, and tenacious, and enjoy collaborating with a variety of community partners, and have a passion for serving disinvested communities, we invite you to keep reading to learn more about this exciting opportunity at the South Baltimore Gateway Partnership (SBGP) in Baltimore! The Senior Capital Projects Manager supports capital projects within the growing SBGP Enhanced Services Program. The work of SGBP’s Enhanced Services Program improves the quality of life for our community members by enhancing parks and other public spaces in the SBGP District. In addition to capital projects, the Enhanced Services Program’s work includes waste management, sports, and public activation events that improve use of the waterfront; and other projects that enhance public space and implement the Reimagine Middle Branch Plan. This role is grounded in hands-on experience managing capital construction and capital improvement projects, which the Senior Capital Projects Manager will apply as the primary focus of the position while also overseeing a broader, diverse portfolio of projects, including maintenance and programming of public spaces across the District under the Reimagine Middle Branch Plan. The Senior Capital Projects Manager manages all project management activities independently and works with a diverse group of stakeholders and vendors in the community, serving as a liaison with public, private, and nonprofit sector partners. This is an amazing opportunity to advance your career and work with fantastic colleagues and community members to showcase the growth of South Baltimore. This is a hybrid position, working primarily in an office environment, and you will need to attend meetings at the office as well as in the community, including at construction sites, parks, or other non-climate-controlled environments (with the occasional evening or weekend meetings/events). If you’re a creative, polished, collaborative, organized, and motivated program management professional who’s energized by South Baltimore – you’re in the right place. Please keep reading to learn more and apply today.

Requirements

Bachelor's degree or equivalent in work experience.
3+ years of experience managing capital construction and/or capital improvement projects — core, hands-on experience central to this role.
5+ years of experience in grants or program management, including managing project types beyond capital construction, such as maintenance and community-based programming.
Excellent interpersonal skills when dealing with diverse groups and individuals, including stakeholders, partners, business leaders, residents, neighborhood leaders, government leaders, state/local officials, etc.
Excellent verbal and written communication skills.
Demonstrated proficiency with research, planning, and evaluation.
Strong organizational and planning skills and attention to detail, with ability to anticipate, initiate, and advance multiple priorities and projects concurrently.
Demonstrated project management experience.
Software proficiency including: Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Google Suite (Calendar, Docs, etc.) Google Maps Customer Relationship Management System (Salesforce) DocuSign Adobe Acrobat Pro Asana Video Conferencing to conduct meetings and events via Teams, Zoom, or other video conferencing technology
Available to work occasional evenings and weekends.

Responsibilities

Collaborates with the Enhanced Services Director to manage a large, varied portfolio of projects — with an emphasis on capital construction and capital improvement work — performed in multiple locations by multiple private and nonprofit vendors.
Manages capital construction and capital improvement projects through all phases to completion, including project development, contracting, receiving and processing payment requests, complex budgeting, and quality control.
Manages the broader Enhanced Services portfolio beyond capital projects, including planning, development, implementation, budgeting, and maintenance of public spaces and community-based programs.
Oversees a wide range of consultants, including planners, landscape architects, designers, engineers, lawyers, and other subject matter experts.
Reviews contracts and payment requests for accuracy and completes necessary administrative work to process payments.
Collaborates with the operations team to ensure project compliance and other project requirements (e.g., procurement, City MBE/WBE participation, insurance, safety plan, etc.).
Provides regular updates on project status to supervisor, SBGP staff, and the SBGP Board of Directors.
Conducts and organizes regular site visits — including for staff and board members — to ensure compliance and successful project implementation.
Supports grant applicants, organizes stakeholders, manages contractors, and proactively solves complex problems as needed.
Cultivates program and neighborhood relationships to understand the physical and social context of SBGP neighborhoods.
Uses exceptional interpersonal skills with a track record of developing strong relationships with internal and public stakeholders.
Researches best practices and current trends in capital construction, parks and recreation facilities, maintenance, and recreation programs.
Collaborates with other SBGP programs, District initiatives, and departments to integrate efforts and improve SBGP operations.
Solicits bids from a variety of vendors.
Notifies vendors of SBGP protocols and supports them throughout the project.
Strategizes ways to encourage and coordinate collaboration among the portfolio of program partners.
Coordinates and attends regular meetings to ensure clear and frequent communication between vendors, SBGP, and other project stakeholders.
Answers questions from vendors and troubleshoot issues, including helping vendors who may be late in achieving deliverables or processes.
Consistently looks for ways to improve vendor processes and project support.
Reviews projects for completeness and follows up with relevant stakeholders to ensure projects are completed to the satisfaction of all parties.
Manages grant solicitation, application, review, and selection.
Serves as the main point of contact for active grants, supporting grantees by providing technical assistance, connecting them to additional resources for capacity building, and responding to general questions.
Monitors, reviews, and responds to requests for reports, and provides grant writing support.
Drafts and sends grant decision letters, grant agreements, and other relevant information to project partners.
Drafts and disseminates reports as needed.
Identifies new funding opportunities, envision the Enhanced Services role, and collaborate with relevant teams to draft applications and manage grant awards.
Coordinates with communications staff to share accurate and up-to-date information about projects.
Oversees public messaging, outreach/engagement, and related events.
Meets with the Communications Manager as needed to ensure consistency of messaging and accurate, ongoing promotion of programs.
Provides photos and grantee spotlight information for use by the SBGP communications team.
Represents SBGP at community meetings across the District to disseminate information and gathers useful feedback for SBGP.
Informs and engages community stakeholders, government officials, academic partners, and other project partners about projects.
Coordinates and attends SBGP-led and supported events, programs, projects, and activities, including community association meetings as needed.
Reports on projects pertaining to South Baltimore communities.
Has the potential to supervise, mentor, and evaluate direct reports in the future, as assigned; to ensure alignment of team and project partners with SBGP mission and goals; and provide guidance and direction for the development of all assigned employees to improve the overall professionalism of the Enhanced Services Program and the support provided to SBGP.