Senior Program Manager - Applied Technology Services

PG&E • San Ramon, CA

6d • Hybrid

About The Position

Leads the development, implementation, and continuous improvement of cross-functional programs for technology evaluation including laboratory and field testing and analysis services. The successful candidate will ensure effective program execution through strong governance, data visibility, performance monitoring, and stakeholder alignment. Drives standardization of processes, establishes clear roles and accountability, and integrates workflows with enterprise data systems to enable consistent, scalable, and data-driven decision-making. The selected candidate must live within PG&E’s service territory.

Requirements

• Bachelor’s Degree or equivalent experience
• 6 years of job-related experience

Nice To Haves

• Master’s degree
• Experience developing and implementing cross-functional programs or standardized processes in complex organizations
• Experience defining and tracking KPIs, metrics, and performance dashboards
• PMI-Project Management Institute or PMP-Project Management Professional certification
• Strong background in process improvement methodologies (e.g., Lean, Six Sigma, DMAIC, RCA)
• Knowledge of current utility and energy industry issues, industry trends and political, economic and social issues affecting the market.
• Knowledge of energy industry applications to local level customers, including energy issues, customer energy efficiency applications, and general customer information.
• Proficient with Microsoft Office products including Word, Excel, Access, Visio, Project, PowerPoint, PowerBI
• Proficient with the use of Artificial Intelligence including writing structured prompts, workflow integration, assisted research, and application of machine learning on large datasets

Responsibilities

• Maintains visibility to key program data, metrics, and performance trends; analyzes data to develop insights and recommendations for management
• Defines and tracks KPIs and performance metrics, supporting operating reviews and program governance to monitor risks and overall program health
• Develops and manages budgets, monitors performance against forecasts, and explains variances
• Leads cross-functional projects and initiatives, prioritizing efforts in resource-constrained environments
• Builds stakeholder alignment and accountability, collaborating across teams to resolve issues and drive program outcomes
• Leads development, standardization, and governance of programs and processes, including workflows, roles, and continuous improvement initiatives
• Establishes and maintains process documentation, tools, and standards to ensure consistency, quality, and scalability
• Drives integration of processes with enterprise systems and data sources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree