Senior Program Director

Gainwell Technologies LLC•Town of Colonie, OH

7d•$170,000 - $215,000•Hybrid

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. As a Sr. Program Director, you'll serve as a strategic leader responsible for overseeing complex client engagements, driving business growth, and ensuring successful delivery of large-scale healthcare programs. In this role, you'll build trusted executive relationships, lead cross-functional teams, manage financial performance, and deliver innovative solutions that improve healthcare outcomes for government and commercial clients. If you're passionate about leading transformational programs, developing long-term client partnerships, and making a meaningful impact on healthcare, we'd love to hear from you.

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
Project Management Professional (PMP) certification required (must be obtained within 90 days of hire).
5-10+ years of experience managing large client accounts.
5+ years of project management experience.
5+ years of direct people leadership experience.
2+ years of Medicare and/or Medicaid experience.
Advanced knowledge of project management methodologies, tools, and best practices, including Lean and Six Sigma.
Experience managing budgets, revenue, and P&L.
Ability to negotiate, influence, and collaborate effectively with executive stakeholders.
Experience managing contractual deliverables in a matrixed organization.

Nice To Haves

Master's degree preferred.

Responsibilities

Lead strategic client relationships and serve as the executive point of contact for complex healthcare programs.
Develop long-term account strategies focused on client success, operational excellence, and business growth.
Manage the overall financial performance (P&L), budgets, revenue expectations, and profitability of assigned accounts.
Build and maintain executive-level relationships while serving as a trusted advisor to clients and stakeholders.
Lead large, cross-functional teams in delivering complex programs aligned with organizational goals.
Establish governance frameworks, meeting cadences, and accountability measures to ensure successful program execution.
Collaborate with clients to establish project management processes, monitor deliverables, and communicate progress.
Drive innovation through new technologies, process improvements, and operational best practices.
Lead procurement efforts, support RFP responses, and identify opportunities to expand services.
Manage change requests and ensure effective scope management throughout the project lifecycle.
Present strategic recommendations and program updates to executive leadership, clients, legislators, and other key stakeholders.
Partner across the organization to ensure contractual commitments, revenue objectives, and client expectations are consistently achieved.
Maintain expertise in Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA), and outcomes-based certification methodologies.
Perform other duties as assigned.