Senior Program Director

Leidos•Huntsville, AL

3d•$154,050 - $278,475•Onsite

About The Position

Leidos’ Digital Modernization Sector is seeking an accomplished Senior Director with executive presence in our Huntsville, Alabama office. The successful leader will drive exceptional performance execution, delivering industry best practice and cutting-edge solutions supporting a complex service delivery program involving multiple tasks and performing organizations to achieve mission success through secure, evolving information technology (IT) and accessible data. This role prioritizes strategic vision for consistent and reliable IT service delivery and operations leading to excellent customer experiences while proactively incorporating digitally-enabled and data-driven modernization across the enterprise. The successful leader will thrive in thought leadership and transparent management of a multi-million dollar program, ensuring a scalable management and technical approach providing mission-focused, high quality and on-time delivery of service; effectively collaborate to obtain and synthesize mission requirements from various stakeholders, while simultaneously driving team performance to leverage industry best practices; seamlessly manage resources, budget, schedule, customer engagement, and ensure high end-user satisfaction; and possess strong communication skills.

Requirements

Bachelor’s or equivalent experience and 12+ years of prior relevant experience including 10+ years driving impactful operational strategy, modernization, and customer engagement.
Proven driver of IT innovation, often consulted for thought leadership and an ability to connect with customers.
Proven experience defining and executing long- and short-term business objectives.
Proven ability delivering exceptional customer experience and achieving operational excellence in reliable and effective IT services and systems.
Demonstrated experience managing in a geographically dispersed and diverse customer environment focused on outcome-based performance.
Demonstrated ability building trusted, cross-organizational relationships with peers, employees, leadership and stakeholder communities to improve transparency, communication and alignment of customer priorities.
Exceptional ability extending a culture where employees are inspired and motivated to succeed through inclusion, collaboration, commitment, and clear / open communications.
Possesses the highest ethical standards, demonstrated by day-to-day actions as well as setting the ethical tone for the organization.
Ability to travel as required.

Nice To Haves

PMP Certification
IT service delivery experience on fixed budget/priced contracts

Responsibilities

Successfully and strategically partner with government stakeholders and industry to provide seamless service delivery best practices (e.g., ITIL) and modernized infrastructure technology and systems in accordance with customer needs and priorities.
Enable exceptional information sharing and visualization capabilities across the enterprise for transparent and timely decision support.
Serve as the customer’s primary contact and maintain a high degree of collaboration with all stakeholders.
Lead, manage and integrate day-to-day execution of enterprise activities in accordance with contract requirements and ensure optimal use of resources for superior technical, schedule, cost, and financial performance.
Where applicable, ensure defined project baselines, execution, quality and efficiency in accordance with requirements.
Proactively manage issues and risks, developing mitigation strategies and facilitating resolution in collaboration with the government.
Maintain and ensure compliance with organizational standards of exceptional customer satisfaction.