Senior Program Coordinator

Tulane University • New Orleans, LA

5d

About The Position

The Senior Program Coordinator for the Academic Learning & Tutoring Center (ALTC) will manage the hiring and payroll functions for all hourly student employees and oversee the day-to-day operations of the Tutoring Program, including hiring and training student employees, conducting formal observations, developing workshops and resource materials for students, maintaining relationships with faculty and departments, gathering data and generating regular reports on program usage to be used for program evaluation, and performing other duties as assigned.

Requirements

• Master’s degree OR Bachelor’s degree/equivalent and 4 years of directly related work experience
• Strong interpersonal and communication skills
• Excellent written and oral communication skills
• Effective time management skills
• Ability to pay attention to detail and be results-oriented
• Good learning curve for new technology and familiarity with Microsoft Office products (Word, Excel, Publisher, Access)
• Ability to collaborate and work effectively with administrators, faculty, staff, and students
• Ability to work evenings and weekends as needed
• Ability to interact effectively and courteously with individuals of diverse cultural backgrounds
• Ability to supervise individuals from diverse backgrounds towards the goal of an inclusive, supportive educational environment
• Commitment to valuing diversity, contributing to an inclusive working and learning environment

Nice To Haves

• Business degree or background
• Experience with program management in a higher ed environment
• Basic knowledge of adult education principles and best practices

Responsibilities

• Manage the hiring and payroll functions for all hourly student employees.
• Oversee the day-to-day operations of the Tutoring Program.
• Hire and train student employees.
• Conduct formal observations.
• Develop workshops and resource materials for students.
• Maintain relationships with faculty and departments.
• Gather data and generate regular reports on program usage for program evaluation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior