Senior Program Coordinator

Clean HarborsNorwell, MA

About The Position

Clean Harbors is seeking a Senior Program Coordinator to manage PaintCare accounts. This role involves managing the execution of order requests, logistics coordination, invoicing and collections support, and overall customer support. The position will also support field teams, maintain contract pricing updates, and perform general account maintenance in company systems. A key aspect of this role is customer retention through building strong relationships and identifying opportunities for process improvement.

Requirements

  • Manage PaintCare accounts including managing the execution of order requests, logistics coordination, invoicing and collections support, as well as overall customer support.
  • Provide support to field teams, maintain contract pricing updates, and provide general account maintenance in Company systems.
  • Retain customers by building strong, trusting relationships and identifying opportunities for streamlined, improved processes.

Responsibilities

  • Manage PaintCare accounts.
  • Manage the execution of order requests.
  • Coordinate logistics.
  • Provide invoicing and collections support.
  • Provide overall customer support.
  • Support field teams.
  • Maintain contract pricing updates.
  • Provide general account maintenance in Company systems.
  • Retain customers by building strong, trusting relationships.
  • Identify opportunities for streamlined, improved processes.

Benefits

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Focus on maintaining sustainability and cleaning the Earth
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • 401K with Company match
  • Employee Stock Purchase Plan
  • Opportunities for growth and development for all the stages of your career
  • Company paid training
  • Tuition reimbursement
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